Juan Alonso
Phoenix,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance
Overview
12
12
years of professional experience
1
1
Certification
Work History
Market Manager
Dispatch Health
03.2022 - Current
- Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
- Streamlined internal processes, enhancing operational efficiency and reducing costs.
- Trained and mentored new members in protocols and compliance standards.
- Measure KPI's and P&L statements to increase profit for market
- Established positive and effective communication among unit staff and organization leadership and reducing miscommunications.
Owner
JMC Medical LLC
08.2019 - Current
- Teaching CPR, AED, and First Aid through American Heart Association.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Quality Analyst
Maricopa Ambulance
06.2017 - 03.2022
- Lead a team to help quality control fix and identify issues to improve workflows.
- Reduced number of charts that were prepped to be written off as a loss.
- Mentored and coached team members on QA topics and strategies.
- Adhered to standardized software quality assurance best practices, policies,and processes.
Assistant Manager
Famous Footwear
07.2012 - 02.2014
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
Associate of Applied Science - Emergency Response And Operations
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ05.2016
Skills
- Performance reporting
- Supply Chain Coordination
- New Hire Onboarding
- Customer Service
- Market Trend Analysis
- Operations Management
- Inventory Management
- Adaptability
- Professionalism
- Task Prioritization
- Team building
Certification
- EMT - Emergency Medical Technician
- CPR Training
- Arizona Firefighter, Hazardous Materials, Wildland Firefighting
Languages
Spanish
Native or Bilingual
Timeline
Market Manager
Dispatch Health
03.2022 - Current
Owner
JMC Medical LLC
08.2019 - Current
Quality Analyst
Maricopa Ambulance
06.2017 - 03.2022
Assistant Manager
Famous Footwear
07.2012 - 02.2014
Associate of Applied Science - Emergency Response And Operations
Maricopa Community Colleges - Estrella Mountain Community College
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