Juan Avila
D&T Mobile
Phoenix
2
Languages
9
years of professional experience
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable a workplace.
Work History
Assistant Manager
4 Years 3 Months- Coordinated daily operations to enhance workflow efficiency and team productivity.
- Developed training programs for new staff, improving onboarding processes and employee retention.
- Implemented inventory management systems, optimizing stock levels and reducing discrepancies.
- Analyzed sales data to identify trends, informing strategic decisions for product offerings.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Order Selector
3 Years 6 Months- Verified order accuracy by cross-referencing picking lists with product shipments.
- Operated pallet jacks and forklifts to efficiently select and transport products within warehouse.
- Organized and maintained inventory storage areas for optimal accessibility and safety compliance.
- Trained new employees on warehouse procedures and safety protocols to promote consistency in operations.
- Conducted regular equipment inspections to ensure operational readiness and compliance with safety standards.
- Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
- Minimized damaged items through careful handling of fragile products while selecting orders.
Turf Installer
2 Years 2 Months- Operated heavy machinery for precise ground preparation and turf installation.
- Coordinated with clients to determine specific landscaping needs and preferences.
- Operated and maintained landscaping equipment, ensuring optimal performance and safety standards.
- Executed planting, pruning, and fertilization processes to promote healthy plant growth.
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Removed weeds, hazards, and debris from common pathways to improve usability.
Education
High School Diploma
- Awarded 6A all region first-team
- Honor Roll all 4 years
- 3.4 GPA
Skills
Customer service
Customer relations
Customer support
Bilingual communication
Time management
Client assistance
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Assistant Manager
D&T Mobile
01.2022 - 04.2026Read More
Order Selector
Albertsons Warehouse
02.2020 - 08.2023Read More
Turf Installer
Sunburst Landscape Services
01.2017 - 03.2019Read More
Tolleson Union
High School Diploma
Read More