Summary
Overview
Work History
Education
Skills
LANGUAGE SKILLS AND CERTIFICATIONS
Timeline
Generic

JUAN CARLOS HERAS

Yuma

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

13
13
years of professional experience

Work History

General Laborer

Alside
08.2024 - 04.2025
  • Maintained a safe working environment, following strict safety protocols and implementing best practices to minimize accidents.
  • Adapted quickly to changing priorities within the production schedule to ensure customer satisfaction through timely deliveries.
  • Operated various equipment proficiently, including hand tools, power tools, and specialized machinery, ensuring optimal performance and minimal downtime.
  • Assisted in the training and onboarding of new hires, sharing expertise and providing guidance to ensure their smooth integration into the team.

Lead Certified Shift Manager

Jack-in-the-Box Restaurant
11.2018 - 08.2024
  • In Charge of store whenever Store or Assistance Managers were out; handled restaurant’s accounting and administrative duties. Managed finances related to daily transactions to include processing payments, balancing cash drawers, and issuing receipts. Provided excellent customer service by listening attentively to their needs and ensuring correct food orders were served hot and fresh in a timely manner. Served food orders at drive-thru windows, food counters, and tables. Prepared food and operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.

Grill Cook/ Cashier

Yuma Regional Medical Center
12.2018 - 11.2019
  • Active listening to prep and cook grill orders upon request for hospital employees, patients, and visitors. Ringing up all merchandise from cafeteria at the register and help find items requested. Keep cafeteria merchandise stocked up and tables cleaned.

Certified Swing Manager

McDonald’s Restaurant
04.2012 - 09.2018
  • Monitor Crew performance during shift and ensure company standards for hospitality, security, safety and profitability are met. Use thinking/analysis to assist, instruct, and motivate shift managers to ensure their readiness to manage shifts unsupervised. Manage finances related to daily transactions to include balancing of cash drawers and cash deposits to in-store processor. Account for inventory and input related information to in-store processor.

Education

Associate of Applied Science - Financial Management

Arizona Western College
Yuma, AZ
12-2026

Skills

  • Experienced in restaurant operations
  • Team leadership
  • Customer engagement
  • Equipment operation
  • Task prioritization
  • Versatile in dynamic environments
  • Performance improvement
  • Cost management for labor and food

LANGUAGE SKILLS AND CERTIFICATIONS

Language: Spanish (Fluent)

Timeline

General Laborer

Alside
08.2024 - 04.2025

Grill Cook/ Cashier

Yuma Regional Medical Center
12.2018 - 11.2019

Lead Certified Shift Manager

Jack-in-the-Box Restaurant
11.2018 - 08.2024

Certified Swing Manager

McDonald’s Restaurant
04.2012 - 09.2018

Associate of Applied Science - Financial Management

Arizona Western College

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JUAN CARLOS HERAS