Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Contact
Timeline
Generic

Juan Lopez

Phoenix

Summary

Skilled in providing prompt and effective solutions in challenging situations within high-stress, customer-focused environment. Developed expertise in assessing and addressing immediate needs while maintaining composure and professionalism. Seeking to transition into new field where these adaptable skills can be applied to new challenges and opportunities.

Overview

9
9
years of professional experience
2
2
Certifications
2
2
Languages

Work History

Emergency Roadside Assistant

Duggers Emergency Roadside Services
06.2024 - Current
  • Handled sensitive situations professionally, offering compassionate support to distressed drivers while resolving their issues efficiently.
  • Exceeded performance metrics consistently, demonstrating dedication to providing outstanding service for customers in need.
  • Safeguarded company reputation by adhering to safety protocols and ensuring quality workmanship on all jobs.
  • Collaborated with team members to streamline operations and improve overall efficiency in the field.
  • Coordinated communication between dispatchers, tow trucks, and clients to optimize service delivery during peak hours.
  • Trained new hires on company procedures, fostering a collaborative work environment that encouraged professional growth.
  • Performed routine maintenance on service vehicles, prolonging equipment life and minimizing downtime due to mechanical issues.
  • Repaired and replaced worn and damaged components.

Forklift Operator/Material Handler/Loader

ALBERTSONS D.C
06.2023 - Current


  • Everything done in a timely matter, Working in a clean and safe environment.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
  • Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
  • Streamlined order processing by accurately updating inventory management software.
  • Ensured timely delivery of products by accurately picking orders from storage areas.
  • Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.

Order Selector

Tapia Brothers
07.2017 - 08.2018
  • I operated electric pallet jack, order selector, stack supplies carefully make sure nothing was damaged
  • After I was done with the pallet I had to shrink wrap it after I finished I took it up to dock to get to get shipped out
  • Before my shift was over I had to sweep the floors.
  • Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
  • Maintained a clean and safe work environment by adhering to company guidelines and procedures at all times.
  • Supported the implementation of new warehouse management systems, providing valuable input on process improvements and technology integration.
  • Minimized damaged items through careful handling of fragile products while selecting orders.
  • Streamlined operations on the warehouse floor with proactive monitoring of stock levels, anticipating shortages or surpluses ahead of time to minimize disruptions in order fulfillment processes.

Case Dock/order selector

Shamrock Farms
06.2017 - 10.2017
  • Would stack cases from incoming trucks
  • Also wrap and stack
  • Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
  • Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
  • Maintained a clean and safe work environment by adhering to company guidelines and procedures at all times.
  • Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
  • Increased teamwork efficiency by actively participating in group meetings, sharing ideas, and providing constructive feedback on potential improvements to the process.

Mail Handler/package Handler/lead

MATHESON FLIGHT EXTENDERS
09.2015 - 07.2017


  • Enhanced customer satisfaction, addressing inquiries regarding mail status or issues in a professional manner.
  • Utilized automated equipment for faster sorting, reducing manual labor requirements and increasing accuracy rates.
  • Collaborated effectively with fellow Mail Handlers to streamline workflows and improve overall productivity levels.
  • Supported facility operations by performing routine maintenance tasks on equipment, ensuring optimal functionality at all times.
  • Conducted regular inventory checks for shipping supplies, replenishing stock when necessary to prevent delays in workflow.

Education

Skills

  • Package Handler/Ware House Experience (3 years)
  • Forklift
  • Handy man (3 years)
  • Construction (3 years
  • Auto Mechanic (6 years)

Quick decision making

Route planning

Adaptable to weather conditions

Tool and equipment handling

Roadside safety protocols

Lockout assistance

Multitasking Abilities

Decision-making

Certification

Driver Licence

Additional Information

My name is Juan Lopez I am a trustworthy person very reliable dependant, person. Always ready for a new challenge to further my career path. Im a great team player work great with others and on my own. Always willing to grow with a company.

Languages

5,5

Contact

Phoenix, AZ 85009

Timeline

Emergency Roadside Assistant

Duggers Emergency Roadside Services
06.2024 - Current

Forklift Operator/Material Handler/Loader

ALBERTSONS D.C
06.2023 - Current

Order Selector

Tapia Brothers
07.2017 - 08.2018

Case Dock/order selector

Shamrock Farms
06.2017 - 10.2017

Mail Handler/package Handler/lead

MATHESON FLIGHT EXTENDERS
09.2015 - 07.2017

Juan Lopez