Juan Ruiz
Tucson
Summary
Professional automotive worker with focus on maintaining orderly and presentable vehicle lots. Proven expertise in vehicle management and enhancing customer experience. Known for strong teamwork and adaptability to changing needs, ensuring smooth lot operations. Reliable and efficient, with skills in customer service and vehicle maintenance.
Overview
8
8
years of professional experience
Work History
Lot Attendant
O’ Rielly Chevrolet
03.2025 - Current
- Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
- Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their dealership visit.
- Followed safety protocols for personal, guest and automobile safety.
- Facilitated smooth operation during peak times by efficiently managing flow of vehicles to and from lot.
Car Detailer Supervisor
Precision Toyota of Tucson
03.2022 - 10.2024
- Conducted thorough cleaning and detailing of vehicles to ensure high customer satisfaction.
- Utilized specialized tools and products to restore vehicle interiors and exteriors effectively.
- Managed inventory of cleaning supplies, ensuring availability of essential materials for daily operations.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Trac Agent
Precision Toyota Of Tucson
03.2022 - 10.2024
- Assisted customers in resolving inquiries through effective problem-solving techniques.
- Educated customers on product and service benefits, explaining features and answering questions.
- Developed strong business relationships to provide service and value beyond customer expectations.
- Overcame objections using friendly, persuasive strategies.
Lot Attendant
Precision Toyota of Tucson
03.2022 - 10.2024
- Trained new staff on operational procedures and safety protocols.
- Monitored and reported on lot conditions, ensuring compliance with company standards.
- Collaborated with service department to streamline vehicle turnover processes.
- Assisted with vehicle flow management, ensuring smooth entry and exit of vehicles in the parking lot.
Loader/Transportation Dispatcher
Citizen Express Lines
08.2020 - 02.2021
- Coordinated dispatch operations to ensure timely delivery of goods.
- Managed scheduling and routing for efficiency and cost-effectiveness.
- Collaborated with team members to resolve logistical challenges promptly.
- Developed standard operating procedures to streamline dispatch processes.
Loader and Unloader
Citizen Express Lines
08.2020 - 02.2021
- Implemented process improvements that reduced loading times and increased overall efficiency.
- Operated forklifts and pallet jacks to efficiently load and unload shipments.
- Managed inventory organization, ensuring timely access to materials for production teams.
- Collaborated with shipping and receiving departments to streamline workflow processes.
Shipping/Receiving
Jit Services, Nogales AZ
10.2019 - 02.2020
- Coordinated inventory management using barcode scanning systems to ensure efficient stock tracking.
- Conducted regular audits of inventory levels, identifying areas for improvement and optimizing storage solutions.
- Received and inspected incoming shipments for accuracy and quality compliance.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Packager
Spectrum Plastics Group, Nogales AZ
08.2019 - 10.2019
- Coordinated workflow to optimize packing efficiency and reduce material waste.
- Operated packaging machinery, ensuring compliance with safety and quality standards.
- Monitored inventory levels, reporting discrepancies for timely replenishment.
- Implemented process improvements that enhanced productivity and reduced cycle times.
- Labeled packages with appropriate shipping information for accurate deliveries.
Sales associate
Big 5 Sporting Goods, Nogales AZ
09.2017 - 07.2018
- Maintained inventory levels by restocking shelves and managing product displays.
- Assisted customers in selecting appropriate sporting goods products to meet their needs.
- Collaborated with team members to ensure store cleanliness and organization standards were met.
- Trained new sales associates on product knowledge and customer engagement techniques.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School -
Rio Rico High School
Rio Rico05.2017
Skills
- Bilingual
- Vehicle detailing
- Cleanliness standards
- Parking management
- Data entry
- Guest service
- Teamwork and collaboration
- Problem-solving
- Adaptability and flexibility
- Multitasking
- Excellent communication
Languages
Spanish
Native or Bilingual
Timeline
Lot Attendant
O’ Rielly Chevrolet
03.2025 - Current
Trac Agent
Precision Toyota Of Tucson
03.2022 - 10.2024
Car Detailer Supervisor
Precision Toyota of Tucson
03.2022 - 10.2024
Lot Attendant
Precision Toyota of Tucson
03.2022 - 10.2024
Loader/Transportation Dispatcher
Citizen Express Lines
08.2020 - 02.2021
Loader and Unloader
Citizen Express Lines
08.2020 - 02.2021
Shipping/Receiving
Jit Services, Nogales AZ
10.2019 - 02.2020
Packager
Spectrum Plastics Group, Nogales AZ
08.2019 - 10.2019
Sales associate
Big 5 Sporting Goods, Nogales AZ
09.2017 - 07.2018
High School -
Rio Rico High School