Juan Trujillo
Phoenix
Summary
Dynamic Operations Manager with a proven track record in Commercial Janitorial , excelling in team leadership and operations management. Spearheaded training for over 400 individuals, significantly enhancing efficiency and customer satisfaction. Expert in problem-solving and customer service, adept at strategic planning and sales, contributing to substantial business growth.
Overview
16
16
years of professional experience
Work History
Operations Manager/Senior Sales Executive
Enviro Master Services
09.2018 - Current
- Training of all new health and safety technicians;s and daily operations
- Conducted weekly and monthly customer inspections and inspection of all equipmet and tools.
- Maintained weekly and monthly inventory control of all product and supplies
- Purchasing of all equipment .
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Training & Development / Operations Manager
Jan Pro Cleaning Systems Of Phoenix
08.2008 - 02.2018
- Training and development of over 100 new franchisee owners and 300 employee's in janitorial cleaning.
- Managed 4 crew's of floor technician's including weekly schedules, routs and assignments .
- Managed daily operations of over 225 customers and 150 franchisee owners and employee's.
- Contributed to strategic sales of new accounts in the valley and special services to existing and new customers
- Contributed to strategic planning efforts by providing prompt response top emergency issues and customer concerns.
Education
GED -
Colegio James Williams
Santa Fe De Bogota, Colombia07-1996
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Sales
Timeline
Operations Manager/Senior Sales Executive
Enviro Master Services
09.2018 - Current
Training & Development / Operations Manager
Jan Pro Cleaning Systems Of Phoenix
08.2008 - 02.2018
GED -
Colegio James Williams
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