JUAN C. MORALES Cisneros
YUMA
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, and problem-solving expertise.
Input commands and monitor system performance to ensure proper operation and identify any errors.
Prepare equipment use by installing cables, operating systems, and required software.
Internet browser software
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server Shift Leader
Mi Rancho Mexican Restaurant
03.2021 - Current
- Fast Paced environment
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Follow Food Safety protocols
Twisting operator
Shaw Inc
08.2020 - 02.2021
- Replaced empty supplies with full packages to maintain production levels.
- Optimized machinery component alignment to meet specifications of each production run.
- Evaluated completed products to identify errors and verify conformance with production tolerances.
- Notified supervisors or mechanics of equipment malfunctions.
Server
Emerald Springs
10.2016 - 08.2020
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with Residence.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Arizona Western College
High School Diploma -
Yuma High School
05.2016
Skills
- Software knowledge
- Security awareness
- Technical troubleshooting
- Technical support
- Empathy and patience
- Application support
- User support
- Equipment Repair
- System testing
Accomplishments
CIS
Microsoft Office Suite (Word , Excel, Powerpoint, Outlook)
Certification
Comptia Security + Certified
Comptia A+ Certifed
Timeline
Server Shift Leader
Mi Rancho Mexican Restaurant
03.2021 - Current
Twisting operator
Shaw Inc
08.2020 - 02.2021
Server
Emerald Springs
10.2016 - 08.2020
High School Diploma -
Yuma High School
Comptia Security + Certified
Comptia A+ Certifed
Arizona Western College
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