Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Judithmarie B

Phoenix,AZ

Summary

I am looking for an opportunity, where I am able to help people!

Overview

9
9
years of professional experience

Work History

Customer Sales Representative

Grainger
10.2022 - 05.2024
  • Assist customers through phone, chat and email
  • Process sales orders, and inquires
  • Assist with follow up sales and cancellations/returns
  • Increased sales through up selling and cross-selling of additional products and services
  • Assist with Technical Support through the web platform
  • Key invoices and manual returns
  • Processed data entry for erroneous orders and manual payments

Patient Support Specialist

PhilRx
11.2019 - 10.2022
  • Intake /check-in for patients and insurance verification
  • Provided empathetic support to patients during difficult medical situations, fostering trust and rapport.

Personal Loan Specialist

Prosper Marketplace Inc
05.2015 - 11.2019
  • Managed 80 to 90 inbound and outbound calls daily from potential borrowers
  • Managed customer inquiries and complaints via email, chat, and phone
  • Processed payments and resolved payment issues
  • Analyzed applicants' financial status, credit and property evaluation to determine the feasibility of granting loan

Education

High School Diploma -

Douglas High School
Douglas, AZ

Skills

  • Problem Solver
  • Google Suite
  • Salesforce
  • Zendesk
  • Slack
  • Customer Support
  • Data Entry
  • Bilingual

Languages

Spanish
Native or Bilingual

Timeline

Customer Sales Representative

Grainger
10.2022 - 05.2024

Patient Support Specialist

PhilRx
11.2019 - 10.2022

Personal Loan Specialist

Prosper Marketplace Inc
05.2015 - 11.2019

High School Diploma -

Douglas High School

Similar Profiles

CREATE PROFILE
Judithmarie B