Juli Lawrence

Wittmann

Summary

Dynamic professional with extensive experience at Wickenburg Unified School District, excelling in customer relationship management and data entry. Proven ability to enhance operational efficiency through meticulous records management and effective communication. Recognized for problem-solving skills and a commitment to excellence, consistently achieving high customer satisfaction in diverse environments.

Work History

Principal's Secretary

Wickenburg Unified School District

Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Volunteered to help with special projects of varying degrees of complexity.
Established administrative work procedures to track staff's daily tasks.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Rural Mail Carrier

USPS

Developed strong relationships with rural customers through consistent communication and exceptional service quality.
Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
Handled accurate cash payments for postage and incurred fees.
Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
Achieved high levels of accuracy in mail sorting and delivery by consistently double-checking addresses and package labels.
Followed safety protocols and regulations while driving, upholding professional service reputation.
Maintained records on customers with mail forwarding and change of address requests.
Organized mail ahead of delivery runs for correct routing.
Handled sensitive materials confidentially, protecting customer privacy and meeting USPS guidelines for secure mailing practices.
Provided excellent customer service, addressing concerns and assisting with inquiries from rural customers.
Resolved complaints calmly and professionally to maintain customer satisfaction.
Managed time effectively to accommodate fluctuations in workload due to seasonal demands or unexpected challenges.
Communicated regularly with supervisors regarding route progress, issues encountered, or any necessary adjustments needed.
Secured and properly stored packages for delivery to eliminate damage risks.
Reduced late deliveries by maintaining an organized and efficient route schedule.
Enhanced customer satisfaction by providing timely and accurate mail delivery to rural areas.
Navigated various weather conditions safely while adhering to deadlines, ensuring consistent mail delivery despite unforeseen obstacles.
Sorted mail according to order of address appearance for easy access in field.
Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
Signed and received mail with signature requirements upon delivery and loading.
Distributed items on time and to correct locations for punctual, professional mail services.
Ensured safe delivery of packages by following proper handling procedures and using appropriate equipment.
Maintained vehicle cleanliness and functionality, ensuring optimal performance for daily deliveries.
Conducted daily maintenance and safety checks on delivery vehicles, limiting service delays and disruptions.
Collected mail from post office boxes and distributed goods to correct addresses.
Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
Wrote detailed trip reports with notable details about road conditions, weather, and obstacles encountered.
Streamlined the sorting process for faster mail distribution and improved overall efficiency.

Bookkeeper

Moonlight Plumbing

Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Volunteered to help with special projects of varying degrees of complexity.
Established administrative work procedures to track staff's daily tasks.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Education

None -

University of Phoenix

Tempe, AZ

Skills

Data entry
Filing systems
Customer relationship management
Email correspondence
Mail handling
Records management
Package tracking
Attention to detail

Problem resolution
Route organization
Organizational skills
Communication skills
Multitasking capacity
Fast learner
Problem-solving

Accounting and bookkeeping

Timeline

Principal's Secretary

Wickenburg Unified School District

Rural Mail Carrier

USPS

Bookkeeper

Moonlight Plumbing

None -

University of Phoenix

Juli Lawrence

Summary

Work History

Principal's Secretary

Rural Mail Carrier

Bookkeeper

Education

None -

Skills

Timeline

Principal's Secretary

Rural Mail Carrier

Bookkeeper

None -

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