Julia Estrada
Tempe
Summary
Results-driven professional with extensive experience in team management and training. Proven ability to implement organizational systems that reduce stress and improve efficiency. Eager to leverage strong communication skills to support company and family needs and enhance operations.
Overview
9
9
years of professional experience
Work History
Newborn Care Specialist/House Manager
Private Residence
Gilbert, AZ
02.2025 - Current
- Built positive and nurturing environments to support child social and emotional growth.
- Promoted healthy eating habits for improved nutrition, preparing nutritious meals and snacks daily.
- Coordinated travel arrangements for family vacations, business trips, or special events to ensure seamless experiences.
- Reduced family stress levels by managing schedules, appointments, and events on behalf of the household.
- Planned youth activities to foster intellectual and emotional development.
- Enhanced household efficiency by implementing and maintaining organizational systems for daily tasks and activities.
Shift Lead Supervisor
Starbucks
Chandler, AZ
05.2022 - 05.2025
- Supervised daily operations, ensuring adherence to quality standards and company policies.
- Trained and mentored new employees on service protocols and product knowledge.
- Coordinated team schedules to optimize staffing levels during peak hours.
- Implemented inventory management practices, reducing waste and improving supply chain efficiency.
- Monitored financial transactions, ensuring accuracy in cash handling and register operations.
- Resolved customer complaints efficiently, fostering positive relationships and loyalty through exceptional service.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Served as a liaison between staff members and upper management, facilitating effective communication channels for information sharing and issue resolution.
Shift Supervisor
Trulieve
Tempe, AZ
12.2023 - 02.2025
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Mentored and trained staff on operational procedures and best practices.
- Coordinated inventory management, optimizing stock levels to meet demand.
- Resolved customer inquiries and issues, maintaining high satisfaction levels.
- Monitored staff performance, identifying training needs for skill development.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Household Manager
Private Residence
Gilbert, AZ
08.2020 - 05.2022
- Coordinated scheduling for family events, appointments, and activities to optimize time management.
- Streamlined daily operations through effective communication with vendors and service providers.
- Anticipated the household''s needs and proactively addressed them to minimize disruptions or inconveniences.
- Tended to childcare responsibilities when necessary with empathy and attentiveness towards each child''s unique needs or interests.
- Handled various administrative tasks on behalf of the household such as correspondence, document management, and filing systems.
- Assisted in the planning and execution of social gatherings, contributing to memorable occasions for both hosts and guests.
- Provided regular status updates regarding ongoing tasks or concerns within the household through clear communication channels among relevant parties involved in decision-making processes.
- Established a collaborative working relationship with the family, fostering trust and open communication to better understand their preferences and expectations.
Crew Member Shift Manager
Cheba Hut Franchising
Chandler, AZ
12.2019 - 06.2020
- Supervised daily operations to ensure efficient workflow and adherence to safety standards.
- Trained and mentored new crew members on service protocols and operational procedures.
- Managed inventory levels, coordinating restocking efforts to maintain product availability.
- Collaborated with fellow shift managers to optimize operational efficiency across all shifts without sacrificing quality or guest experience.
- Resolved customer complaints promptly, ensuring satisfaction and fostering loyalty.
- Conducted regular quality checks on food preparation and presentation standards.
Childcare Group Leader
Chandler Unified School District
Chandler, AZ
09.2018 - 12.2019
- Led team in developing and implementing curriculum enhancements to improve student engagement.
- Coordinated professional development workshops for staff, fostering collaborative learning environments.
- Developed schedules and managed resources effectively to optimize educational delivery.
- Facilitated communication between parents, teachers, and administration to support student success.
- Oversaw implementation of district policies, ensuring adherence among team members and stakeholders.
- Analyzed student performance data to identify areas for improvement and inform teaching practices.
Associate
In N Out Burger
Chandler, AZ
09.2017 - 09.2018
- Delivered exceptional customer service in high-volume fast food environment.
- Operated point-of-sale systems efficiently to process transactions accurately.
- Maintained cleanliness and organization of dining and kitchen areas to ensure compliance with safety standards.
- Assisted in food preparation tasks, adhering to quality and presentation guidelines.
- Engaged with customers to foster positive dining experiences, addressing inquiries and resolving issues promptly.
Education
High School Diploma -
Chandler High School
Chandler, AZSkills
- Team collaboration and management
- Cash handling
- Workplace safety
- Training and mentoring
- Inventory control and record keeping
- Schedule management
- Policy and procedure enforcement
- Strong verbal and written communication
- Creative problem solving
- Highly receptive to training and implementing new protocols
Languages
Spanish
Professional Working
Timeline
Newborn Care Specialist/House Manager
Private Residence
02.2025 - Current
Shift Supervisor
Trulieve
12.2023 - 02.2025
Shift Lead Supervisor
Starbucks
05.2022 - 05.2025
Household Manager
Private Residence
08.2020 - 05.2022
Crew Member Shift Manager
Cheba Hut Franchising
12.2019 - 06.2020
Childcare Group Leader
Chandler Unified School District
09.2018 - 12.2019
Associate
In N Out Burger
09.2017 - 09.2018
High School Diploma -
Chandler High School