Open To Work
Julia Ralston
Glendale
Summary
Dynamic Solution Specialist at Easy Ice, LLC, adept at client relationship management and project execution. Proven track record in designing tailored solutions and driving sales growth. Skilled in Salesforce CRM and effective communication, consistently meeting and exceeding goals while fostering strong client partnerships.
Overview
9
9
years of professional experience
Work History
Solution Specialist
Easy Ice, LLC.
01.2025 - Current
- Client Needs Assessment: Conducted thorough assessments to understand client challenges, objectives, and constraints to develop customized solutions.
- Solution Design & Proposal: Designed tailored product solutions, leveraging technical expertise to meet specific business requirements.
- Relationship Management: Built and maintained strong, long-term client relationships, addressing concerns and identifying growth opportunities.
- Cross-Functional Collaboration: Worked with sales, technical support, and product teams to ensure seamless delivery and implementation.
- Project Management & Support: Ensured projects were delivered on time, within scope, and within budget while resolving project issues.
- Sales Enablement: Supported the sales cycle by providing expert guidance, demos, and business value discussions.
- Handle 100+ accounts on any given day.
- Meet monthly, quarterly, and yearly goals.
Inside Sales Rep
Trimark Gill Marketing
01.2021 - 01.2024
- Quote federal government entities for all food service equipment and smallware’s.
- Coordinate Government projects through all phases of the job including initial job set-up, stage invoicing, purchasing, customer communication of timelines, shipment, and installation of product, final project reconciliation and billing.
- Meet monthly, quarterly, and yearly quotas.
- Import or keypunch order information from existing quotation and customer contract into the database/ERP system.
- Work with Project Manager, Estimator and Sales to verify accuracy of contract to most current quote and plans.
- Initiate purchase orders with the manufacturer in accordance with the project specifications.
- Verify all purchase orders are received and accepted by the supplier and approval paperwork is returned.
- Input change orders and returns.
- Notify sales, project manager and/or the customer immediately of delays caused by manufacturers.
- Organize and maintain a project filing system.
- Participate in project status meetings. Provide detailed information on all assigned projects.
- Help to resolve operational problems and identify work process improvements.
- Assist other Project Coordinators when schedule conflicts are required.
- Work with Customer, vendor, and service agencies on warranty claims.
- After job is completed invoice Government entities per their contracts and submit per the according portals associated with the correct job.
- Complete bank deposit daily.
- Serve as back-up to answer general phone line.
- Scan and submit daily checks into the bank.
Shift Supervisor
Romano’s Macaroni Grill
10.2016 - 12.2020
- Operational Leadership: Running the floor, managing shift flow, and ensuring all opening/closing checklists are completed.
- Team Management: Delegating tasks, monitoring performance, training staff, and ensuring proper coverage.
- Quality & Safety Control: Monitoring food preparation, recipes, portion standards, and health/safety protocols.
- Customer Service: Handling requests, complaints, and ensuring a positive guest experience.
- Inventory & Admin: Managing supplies, assisting with stock, and securing the building. Completed weekly inventory checks in the bar.
- Multitaskers worked in any position in front of house including caterer, bartender or server.
- I completed open and closing routine duties.
- Interviews and training of new employees.
Education
High School Diploma -
Kearns High
Utah06.2009
Some College (No Degree) - Bachelor's of Business Adminstration
Scottsdale Community College
Scottsdale, AZSkills
- Client relationship management
- Project management
- Effective communication
- Microsoft Office
- Government contracts
- Management/supervisor
- Problem solving
- Attention to detail
- Creative solutions
- Product knowledge
- Cross-functional collaboration
- Preparing proposals
- Salesforce CRM experience
- AutoQuotes CRM experience
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteHybridSalary Range
$75000/yr - $200000/yrTimeline
Solution Specialist
Easy Ice, LLC.
01.2025 - Current
Inside Sales Rep
Trimark Gill Marketing
01.2021 - 01.2024
Shift Supervisor
Romano’s Macaroni Grill
10.2016 - 12.2020
High School Diploma -
Kearns High
Some College (No Degree) - Bachelor's of Business Adminstration
Scottsdale Community College