Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Julia Tenpenny

Sierra Vista

Summary

Versatile healthcare professional with experience at Canyon Vista Medical Center, excelling in patient care and vital signs monitoring. Demonstrated compassion and empathy, enhancing patient satisfaction and advocacy. Skilled in time management and HIPAA compliance, contributing to efficient and sensitive patient support. Achieved notable improvements in patient response times and safety protocols.

Overview

6
6
years of professional experience
1
1
Certification

Work History

CNA

Canyon Vista Medical Center
10.2024 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Documented patient information and care activities in electronic health record.

Lab Assistant

Canyon Vista Medical Center
02.2024 - 10.2024
  • Managed specimen sample handling, receiving, storage and inventory.
  • Logged samples correctly into computerized tracking system.
  • Maintained lab by calibrating equipment and cleaning surfaces and items used.
  • Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
  • Prepared samples for centrifugation, aliquoting and preserving sample integrity.
  • Prepared specimens for testing and analysis.

Bartender

Texas Roadhouse
03.2023 - 02.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Boosted beverage sales, designing and promoting range of signature cocktails.

Host

Texas Roadhouse
06.2019 - 03.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Developed rapport with regular patrons to foster sense of community within establishment.
  • Answered phone calls to take orders, give information and document reservations.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Delivered pick-up and curbside orders to guests.
  • Input orders accurately into POS terminal, split bills and accepted payments.

Education

Associate of Applied Science - Nursing

Cochise College
Sierra Vista, AZ
05-2026

Associate of Arts - Exercise Science

Cochise College
Sierra Vista, AZ
12-2022

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • HIPAA compliance
  • Attention to detail

Certification

  • First Aid Certification - American Red Cross or American Heart Association.
  • Basic Life Support (BLS) Certification - American Heart Association.

Timeline

CNA

Canyon Vista Medical Center
10.2024 - Current

Lab Assistant

Canyon Vista Medical Center
02.2024 - 10.2024

Bartender

Texas Roadhouse
03.2023 - 02.2024

Host

Texas Roadhouse
06.2019 - 03.2023

Associate of Applied Science - Nursing

Cochise College

Associate of Arts - Exercise Science

Cochise College

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Julia Tenpenny