JULIAN ARCE
1400 SOUTH 5TH AVE
Summary
With a proven track record at Dish Network Corp, I excel in troubleshooting and customer service, enhancing system performance and client satisfaction. My leadership at Harbor Freight and Carl's Jr has fostered team efficiency and increased productivity. Skilled in multitasking and relationship building, I bring a detail-oriented and results-driven approach to every challenge.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
TECHNICIAN
Dish Network Corp
04.2023 - 03.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
Supervisor
Harbor Freight
01.2022 - 03.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Store Manager
Carl's Jr
08.2020 - 01.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
High School Diploma -
SAN LUIS HIGH SCHOOL
San Luis, AZSkills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Written/Verbal communication
- Troubleshooting
- Quality control
- Work Planning and Prioritization
- Documentation and reporting
- Routine Inspections
- Workload management
- Heavy lifting
- Safety Equipment
- Relationship building
- Team Training
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
TECHNICIAN
Dish Network Corp
04.2023 - 03.2024
Supervisor
Harbor Freight
01.2022 - 03.2024
Store Manager
Carl's Jr
08.2020 - 01.2023
High School Diploma -
SAN LUIS HIGH SCHOOL
Similar Profiles
Elias MartinezElias Martinez
Dish Network Technician at Dish Network CorpDish Network Technician at Dish Network Corp
Hunter GrayHunter Gray
Dish Technician at Dish Network CorpDish Technician at Dish Network Corp
CHITIKIA WILLIAMSCHITIKIA WILLIAMS
On The Job Trainer at Dish Network CorpOn The Job Trainer at Dish Network Corp