Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Juliana Matias

Mesa

Summary

Dedicated Dialysis Technician with extensive experience at DaVita, skilled in hemodialysis procedures and patient education. Enhanced patient satisfaction through compassionate care and effective communication, while maintaining strict infection control standards. Proven ability to operate complex dialysis equipment and foster strong patient relationships, ensuring optimal treatment outcomes.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Dialysis Technician

DaVita
11.2021 - Current
  • Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
  • Set up and operated dialysis machines for patients receiving treatment for kidney failure.
  • Cleaned and connected fistulas, grafts and catheters to prevent infection.
  • Maintained a clean and safe environment through diligent adherence to infection control protocols.
  • Set-up equipment for dialysis and primed dialyzer in preparation for use.
  • Promoted health education among patients, offering guidance on dietary restrictions and self-care strategies related to kidney disease management.
  • Improved patient comfort by carefully and efficiently setting up dialysis machines and monitoring patients throughout treatments.
  • Started and ended reverse osmosis water systems and completed water quality monitoring tests.
  • Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
  • Reduced infection rates by maintaining strict aseptic techniques during all procedures.
  • Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
  • Performed routine quality control and safety checks on all equipment.
  • Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
  • Increased patient satisfaction by providing compassionate support and addressing concerns throughout the dialysis process.
  • Contributed to staff development by sharing expertise in dialysis processes during team meetings and training sessions.
  • Demonstrated proficiency in various types of dialysis equipment, quickly adapting to new technologies as they were introduced.
  • Assisted physicians in evaluating patients'' dialysis needs, effectively communicating pertinent information regarding treatment progress.
  • Safely transported, transferred and positioned patients on chairs for treatment.
  • Exceeded quality assurance standards by consistently adhering to established protocols and following best practices in dialysis care provision.
  • Facilitated strong communication channels between patients, families, and healthcare providers for optimal collaborative care efforts.
  • Served as a reliable resource for colleagues, offering guidance on dialysis procedures while fostering a supportive work environment.
  • Enhanced workflow efficiency with thorough machine maintenance, troubleshooting issues promptly to minimize downtime.
  • Supported seamless transitions between shifts by thoroughly updating incoming technicians on patient status and ongoing treatment requirements.
  • Minimized complications by promptly identifying and reporting any adverse reactions during dialysis.
  • Increased patient compliance with treatment plans by offering supportive counseling and education.
  • Boosted clinic hygiene standards by rigorously following infection control procedures.
  • Enhanced team collaboration, regularly participating in interdisciplinary team meetings to plan patient care.
  • Supported patient well-being, monitoring for signs of distress or infection post-dialysis.
  • Ensured patient safety and comfort by meticulously setting up and operating dialysis machines.
  • Enhanced patient education by developing informative materials on kidney health and dialysis.
  • Reduced patient anxiety, providing thorough explanations of dialysis procedures.
  • Increased clinic operational efficiency, assisting in scheduling and coordination of patient appointments.
  • Cleaned and sterilized instruments, equipment and surfaces.
  • Maintained accurate patient charts and medical records.
  • Monitored patient vital signs, lab results and other indicators of health.
  • Cared for patients by providing personal assistance and ambulation.

Sales Associate

Walmart
05.2019 - 11.2021



  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Team Lead

Taco Bell
05.2017 - 11.2019
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
  • Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.

Education

Associate Degree In Nursing - Nursing

Maricopa Community Colleges, Mesa Community College
Mesa, AZ

Mesa High School
Mesa, AZ
2021

Skills

  • Hemodialysis procedures
  • Patient education
  • Infection control standards
  • Patient care
  • Dialysis treatment
  • Vascular Access management
  • Equipment maintenance
  • Patient care techniques
  • Patient observation
  • Infection control protocols
  • Fluid management
  • Blood sample collection
  • Measuring vital signs
  • Safety monitoring
  • Direct patient care
  • Documentation accuracy
  • Treatment documentation
  • Patient health education
  • Specimen handling
  • Biohazardous waste disposal
  • Patient relationship management
  • Electrolyte balance maintenance
  • Medication administration
  • HIPAA
  • Emergency response
  • Continuing education
  • Patient relations
  • Hemodialysis treatment
  • Water treatment systems
  • Disposing of biohazardous waste
  • Machinery configuration
  • Rule enforcement
  • Patient data management
  • Compliance with regulatory guidelines
  • Dialysis equipment operation
  • Vital statistics
  • Maintaining dialysis equipment
  • Alarm response
  • Patient monitoring
  • Critical thinking
  • Certified in CPR/AED
  • Patient care technician (PCT)
  • Strong work ethic
  • Documentation
  • CPR/AED
  • Heartsaver CPR AED
  • Sample collection
  • Professional bedside manner
  • Medical terminology

Certification

Certified hemodialysis technician

Languages

Spanish
Native or Bilingual

Timeline

Dialysis Technician

DaVita
11.2021 - Current

Sales Associate

Walmart
05.2019 - 11.2021

Team Lead

Taco Bell
05.2017 - 11.2019

Associate Degree In Nursing - Nursing

Maricopa Community Colleges, Mesa Community College

Mesa High School

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Juliana Matias