Julianna Sandoval
Queen Creek
Summary
Proven ability to excel in fast-paced environments while adapting to last-minute changes. Consistently recognized for high-quality work and efficiency under pressure. Strong work ethic complemented by effective communication skills and a proactive approach to learning. Committed to contributing to team success and achieving organizational objectives.
Overview
7
7
years of professional experience
Work History
Human Resources Generalist
RECON Engineering & Construction
Gilbert
09.2023 - Current
- Coordinated recruitment efforts, including job postings and candidate screenings, to attract qualified candidates.
- Administered employee onboarding and training programs to enhance new hire integration.
- Developed and maintained employee records using HRIS systems efficiently.
- Maintained accurate payroll records, leave notifications, and employee benefits information to ensure compliance and support organizational needs.
- Managed payroll processing functions including deductions and tax withholding calculations.
- Collaborated with various departments to gain insight on project productivity, plan improvements and gauge effectiveness and update projects to meet company objectives and long-term goals.
Customer Service Representative
Lincare
Tempe
01.2022 - 09.2023
- Effectively gathered customer information and worked with insurance companies to ensure client eligibility while maintaining accurate records in PSS programs.
- Established professional rapport with clients to effectively de-escalate issues and enhance customer satisfaction.
- Collaborated with diverse clients to ensure accurate fulfillment of medical device prescriptions.
- Monitored patient progress with devices and proactively followed up to address concerns and ensure optimal usage.
- Followed HIPAA guidelines as well as company policies.
- Provided essential training to new employees to ensure they were equipped with necessary skills.
Customer Service Associate
Sally Beauty Supply
Mesa
01.2021 - 01.2022
- Engaged diverse customers in-person and over the phone, ensuring a polished and professional experience.
- Provided accurate product information and managed point of sales system to effectively track sales.
- Handled bank deposits with accuracy and care.
- Tracked and maintained inventory and supplies to ensure operational efficiency.
- Demonstrated dependability and flexibility by working at multiple locations.
Receptionist
Central Arizona College
Casa Grande
01.2019 - 01.2020
- Managed front desk operations, addressing inquiries from the public and engaging prospective students to enhance their experience.
- Coordinated manager's calendar and correspondence, operating multi-line phones and office equipment to streamline daily operations.
- Utilized CRM software to track interactions and facilitated follow-ups via email, letters, and in-person meetings/tours to ensure effective communication.
- Provided support and guidance to fellow students, fostering a positive community environment.
Education
Credits toward degree -
Central Arizona College
Coolidge, ArizonaGraduate -
Florence High School
Florence, ArizonaSkills
- Recruitment coordination
- Employee onboarding
- HRIS management
- Payroll administration
- Compliance management
- Employee relations
Timeline
Human Resources Generalist
RECON Engineering & Construction
09.2023 - Current
Customer Service Representative
Lincare
01.2022 - 09.2023
Customer Service Associate
Sally Beauty Supply
01.2021 - 01.2022
Receptionist
Central Arizona College
01.2019 - 01.2020
Credits toward degree -
Central Arizona College
Graduate -
Florence High School