Julie Baker
Glendale,AZ
Summary
Human Resources professional with deep expertise in employee relations, talent management, and organizational development. Known for fostering collaborative environments and driving impactful HR initiatives. Strong communicator with knack for adapting to evolving business needs. Skilled in conflict resolution, strategic planning, and enhancing workforce productivity.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Human Resources Business Partner
Custom Control Sensors
05.2025 - 07.2025
- Provided expert guidance on employee relations issues, fostering a collaborative work environment.
- Streamlined HR processes through the implementation of HRIS systems, improving data accuracy and reporting efficiency.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Ensured legal compliance in all HR practices, preventing potential lawsuits and fines.
- Oversaw payroll processing, ensuring accuracy and timely disbursement of salaries.
- Conducted exit interviews to gather feedback for organizational improvement.
- Managed onboarding process for new hires, ensuring smooth transition into company.
- Liaised between multiple business divisions to improve communications.
HR Business Partner
Dansons
12.2021 - 04.2025
- Lead performance management processes, including goal setting and feedback.
- Support employment retention strategies to ensure a high-performing workforce.
- Guide leaders on conflict resolution, disciplinary actions, and employee engagement initiatives.
- Support initiatives that foster a culture of inclusion, diversity, and psychological safety.
- Build solid relationships with associates on a personal level by interacting with them.
- Work with a diverse group of employees, ranging from hourly to exempt-level.
- Partner with cross-functional teams to drive initiatives related to employee engagement, HR compliance, and organizational change.
- Demonstrate a commitment to conducting business honestly, ethically, and consistently with policies, and procedures.
- Advised senior leadership on HR policies, ensuring compliance with regulations and best practices. onboarding processes, reducing time-to-hire while improving candidate experience.
- Managed conflict resolution processes within the workplace, fostering a positive atmosphere conducive to collaboration and teamwork.
Senior Human Resources Supervisor
Dansons
12.2021 - 07.2024
- Managed a team of 4 HR professionals, providing guidance, coaching, and performance evaluations
- Oversee the full cycle recruitment process, including sourcing candidates, conducting interviews, and negotiating job offers
- Collaborated with department managers to identify staffing needs and develop workforce planning strategies
- Developed HR policies in alignment with legal requirements while promoting a positive work environment
- Conducted regular audits of HR processes to ensure compliance with company policies as well as federal/state regulations
- Led the implementation of a new HRIS system, improving data accuracy and streamlining processes
- Served as a strategic partner to senior leadership team, providing guidance on HR matters that align with business objectives
Human Resources Supervisor/Recruiter
Dansons
12.2021 - 06.2023
- Managed full-cycle recruitment process, including sourcing, screening, interviewing, and onboarding of 60+ new hires annually
- Conducted investigations into employee complaints or concerns, maintaining confidentiality and resolving issues promptly
- Maintained HRIS database by accurately entering employee information, updating records, generating reports, and conducting audits for data integrity
- Assisted in the development of HR policies and procedures to ensure compliance with federal/state laws and regulations
- Provided guidance to managers regarding disciplinary actions or performance improvement plans for underperforming employees
Human Resources Generalist/Recruiter
Redflex Traffic Systems
10.2016 - 07.2021
- Support the development and implementation of HR initiatives and systems
- Create new or follow existing on-boarding & off-boarding procedures
- Assist in performance management processes
- Facilitate corrective action & terminations
- Be the point of contact for employee related issues
- Provide information and universal support to all personnel.
- Provides guidance with any questions regarding Human Resources policies, procedures, benefits, recruiting, training, HR programs and employee relations
- Complete varied tasks to assist all workers, such as processing applications, authenticating employment, staffing, promoting job positions and negotiating contracts and agreements.
- Collection of background check, drug testing results and fingerprinting records
- Verification of employment
- Unemployment management
- Employee Engagement (surveys, mentor program, job sharing program, fun activities)
- Responsible for records management, including space management, file preparation, storage, disposal (off-site and on-site) and records retrieval. Ensure proper maintenance of database and office files and records.
- Coordinate background and reference checks, drug screening, new hire orientation, and employment/ offer package.
- Set up and maintain all new hire paperwork and associate files including executive team and board members.
- Confirms and coordinates return to duty cases.
- Recruiting of new talent.
- Plan employee appreciation events
Human Resources Associate
Redflex Traffic Systems
07.2014 - 10.2016
- Ensure Tax Credit compliance is 100% for all hires as well as adhering to all state and federal regulatory employment requirements inclusive of I-9 compliance, work permits and payroll practices.
- Set up and maintain all new hire paperwork and associate files including executive team and board members.
- Outstanding interpersonal skills, with a coaching and consultative approach to problem solving.
- Independent self-starter with excellent organizational and prioritizing skills with the initiative to seek challenges and strive for continuous improvement.
- The ability to excel in a fast paced, progressive environment.
- Excellent computer proficiencies along with exceptional written and verbal communication skills.
- Provides advice, or refers associates to another member of HR with any questions regarding Human Resources policies, procedures, benefits, recruiting, training, HR programs and employee relations
- Supports HR team with special projects and programs as needed
- Responsible for records management, including space management, file preparation, storage, disposal (off-site and on-site) and records retrieval. Ensure proper maintenance of database and office files and records.
- Ensured compliance with employee's filed records Prepares organizational charts for executive team
- Coordinate background and reference checks, drug screening, new hire orientation, and employment/ offer package.
- Assist with miscellaneous office responsibilities as assigned.
- Manage front desk needs (front door, sign in, badges), for guests and new hires
- Update phone list.
- Prepare and mail new hire packets.
- Review new hire packets when completed.
- Set up State and Federal fingerprinting for new employees.
- Gather information for successful audits.
Office Manager Patient Physician Liaison
Human Performance Specialists
04.2013 - 09.2014
- Responsible for assuring each patient's experience is a positive one from the moment they walk in our facility to the moment they leave with a smile on their face. Knowing they made the right choice and will refer everyone they come in contact with to the practice.
- First point of contact for all employees and potential employees.
- Maintain all employment records, calculate and transmit payroll for all staff.
- Effectively communicate with physicians and all individuals at a professional level.
- Providing guidance, support, and coordination using effective application of policies, procedures, and practices.
- Monitor that all staff are adhering to their designated work schedules. Enforce company tardiness and absence policies and procedures.
- Manage office inventory, replenish equipment and supplies as needed.
- Maintain the condition and appearance of the office.
- Monitor staff phone calls and interaction with potential clients and clients to ensure staff is adhering to company's expectations.
- Arranging travel, meeting and appointments for staff and physicians.
- Meet with clients and business associates as needed.
- Ensuring we are hiring the best possible talent for open positions.
- Communicate with owners, physicians, managers and employees regularly to establish rapport, gauge morale and educate on products and services.
- Patient Physician Liaison making sure patients are comfortable and they have a positive experience while in our facility.
- Educate patients on all our services and products available to them and the cost while closing the sale.
- Provide the best service with correct information and a great disposition while being able to handle all routine and extra ordinary responsibilities with kindness, respect and confidentiality.
Education
Bachelor of Science - Health Care Management
Maricopa Community Colleges, Paradise Valley Community College
Phoenix, AZ08.1998
Skills
- Policy implementation
- Employee retention
- Employee relations
- Retention strategies
- Talent management
- Coaching leadership
- Legal compliance
- Background checks
- Diversity and inclusion
- Exit interviews
- HR policies development
- Managing employee relations
- Grievance handling
- Onboarding programs
Certification
- Professional In Human Resources
- Arizona Notary
- June 2029
Timeline
Human Resources Business Partner
Custom Control Sensors
05.2025 - 07.2025
HR Business Partner
Dansons
12.2021 - 04.2025
Senior Human Resources Supervisor
Dansons
12.2021 - 07.2024
Human Resources Supervisor/Recruiter
Dansons
12.2021 - 06.2023
Human Resources Generalist/Recruiter
Redflex Traffic Systems
10.2016 - 07.2021
Human Resources Associate
Redflex Traffic Systems
07.2014 - 10.2016
Office Manager Patient Physician Liaison
Human Performance Specialists
04.2013 - 09.2014
Bachelor of Science - Health Care Management
Maricopa Community Colleges, Paradise Valley Community College
Additional Information
ADP, Succes Factors, Team Member Central, SHRM, Seminars: Core Management, Progressive Disciplining, Preventing Sexual Harassment, Managing Diversity. Microsoft Office Excel, Word, Outlook, PowerPoint, Access, Jira, Kronos, Teams, Picture Manager, Sales Force, EAccess, WX, Sage, Advantech, Lawson, Fair sail, 401K, QuickBooks, ADP, Paychecks, Benefits Administration.