Julie Buckwalter RN, BSN, MSN-L
Healthcare Advocate
Gilbert,AZ
Summary
Goal-oriented professional with distinguished experience in the healthcare industry and proven leadership abilities wanting a career change outside of nursing. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Knowledgeable about promoting stakeholder engagement and building consensus to drive change.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
Work History
Nurse, •ED Charge Nurse
Tuba City Regional Health Care
Tuba City, Arizona
2 2023 - Current
- Audited charts and reviewed clinical documents to verify accuracy.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
House Supervisor
KPC Promise Long Term Acute Care
Mesa, AZ
03.2022 - 12.2022
- Proved clinical knowledge and act as resource for staff
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Reviewed clinical documentation to asses standards and quality of care
- Championed quality improvement projects to identify areas of inefficiency, resulting in more streamlined operations.
Emergency/Observation Department Director
Banner Gateway Medical Center
Gilbert, Arizona
06.2020 - 01.2022
- Successfully achieved pediatric and level 4 trauma certifications
- Implemented processes to improve quality metrics and outcomes
- Developed, updated and implemented policies and procedures.
- Managed relationships with key stakeholders, fostering trust and collaboration between departments, physician provider group and external partners.
- Championed continuous process improvements to reduce inefficiencies within operations, resulting in increased productivity levels
- Enhanced overall decision-making capabilities by leveraging data-driven insights derived from extensive research and analysis efforts
Interim Operational and Clinical Director
B.E. SMITH
Lenexa, Kansas
04.2016 - 05.2020
- Direct oversight of clinical and operational leadership in various areas: Orthopedics, Critical Care, and Oncology with number of FTE’s 250-300
- Recruited and hired top talent by selecting qualified individuals to maximize profitability.
- Coordinated with external partners such as insurance companies, pharmaceutical representatives, and referral sources to ensure continuity of care for patients.
- Implementation of multi-facility transfer call centers
- Improved employee engagement and patient satisfaction scores to meet organizational goals
- Served as regulatory representative in project teams and provided regulatory support during multiple CMS surveys
- Implemented processes to improve quality metrics and patient outcomes
- Mentored and supervised diverse workforce, managing scheduling, supervision and performance management
Consulting Director of Workforce Solution
Cross Country Staffing
Boca Raton, Florida
03.2014 - 03.2016
- Onsite Director for Northwell Health MSP consulting on workforce solutions
- Collaborate with all levels from C-suite to staffing offices to achieve supplemental staffing organizational needs
- Identified and developed B2B opportunities for growth in partnership by adding new service lines beneficial to both parties, increasing revenue by 25%
- Demonstrated strong organizational and time management skills while managing multiple projects
- Skilled at working independently and collaboratively in team environment
- Performed root cause analysis on A/P and A/R processes improving receivables from 120 days to less than 30 days
Director of Nursing Support Operations
Chandler Regional Medical Center
Chandler, Arizona
05.2006 - 10.2013
- Accountable for daily nursing operations with direct reports of 200+ supervisors and Providers
- Applied effective strategies to reduce nursing labor costs while maintaining quality standards
- Managed and negotiated all contracts associated with nursing contract labor.
- Implemented and managed 20 bed Observation unit to ensure quality outcomes and decreased length of stay; case management oversight for ED admissions and observation unit
- Initiated and marketed multi facility transfer center that had contribution margin of $13M annually and averaged 13% growth annually.
- Used strong analytical and problem-solving skills to develop effective solutions for reducing contract labor costs by $4M annually,
- Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
Education
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ 01.1994 - 05.1996
Master of Science - Nursing With An Emphasis in Leadership
Grand Canyon University
Phoenix, AZ 01.2014 - 11.2017
Skills
Clinical Operations
Strategic planning
Process improvements
Customer Relations
Team Building
Training and mentoring
Performance Tracking
Accomplishments
- Managed 300+ team members consisting o multiple supervisory levels and Physician Providers
- Managed multiple entities’ budgets consistently meeting or exceeding productivity and budgetary goals
- Strong knowledge of contract labor processes, negotiating, and vendor management; achieving 100% compliance in performance measures within multiple organization
- Utilization of predicative analytics to assist hospitals in establishing appropriate number of staff needed to meet budgetary goals and improve processes
- Consistently have met Tier I Employee engagement and satisfaction score
- Executed start up transfer call centers for two large nationally renown healthcare systems
Timeline
House Supervisor
KPC Promise Long Term Acute Care
03.2022 - 12.2022
Emergency/Observation Department Director
Banner Gateway Medical Center
06.2020 - 01.2022
Interim Operational and Clinical Director
B.E. SMITH
04.2016 - 05.2020
Consulting Director of Workforce Solution
Cross Country Staffing
03.2014 - 03.2016
Master of Science - Nursing With An Emphasis in Leadership
Grand Canyon University
01.2014 - 11.2017
Director of Nursing Support Operations
Chandler Regional Medical Center
05.2006 - 10.2013
Bachelor of Science - Nursing
Grand Canyon University
01.1994 - 05.1996
Nurse, •ED Charge Nurse
Tuba City Regional Health Care
2 2023 - Current