Julie Peterson
Willcox
Summary
. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Uses independent decision-making skills and sound judgment to positively impact company success. Displays sense of urgency in completing tasks and meeting deadlines Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
44
44
years of professional experience
1
1
Certification
Work History
Seamstress
Self Employed Services
08.2000 - 12.2024
- Altered and hemmed garments to create custom-fitted styles.
- Developed strong relationships with clients through excellent customer service skills and attention to detail in every project undertaken.
- Demonstrated flexibility by adapting to various sewing tasks, including garment repairs, alterations, or custom clothing creation.
- Enhanced customer satisfaction by providing timely and precise sewing services for various types of garments.
- Measured and cut fabric for garment construction according to customer specifications.
Caregiver
Self
01.2024 - 04.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted patients with self-administered medications.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Hotel Housekeeper
IHG Holiday Inn Express
10.2019 - 12.2023
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
Caregiver, Special Needs
CPES Behavioral Health Services
09.2016 - 10.2018
- Prepared meals and snacks and fed clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
Traffic Control Flagger
FNF Industries
01.2010 - 09.2010
- Calmly managed clearing of path during passage of emergency vehicles.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Demonstrated strong decision-making skills when determining appropriate actions in response to changing conditions or emergencies within the work zone.
- Collaborated with construction crews and project managers to establish optimal traffic flow patterns during roadwork operations.
- Patiently directed motorists towards detours and alternate routes.
Paraprofessional
St. David Unified School
05.2009 - 09.2010
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Childcare Provider
Self Employed Services
01.2000 - 01.2004
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
Farmer/Equipment Operator
Hamilton Farms /Agro Serv/ Self
01.1981 - 09.1999
- Maintained and repaired various farming equipment.
- Enforced proper storage of crops, fertilizers and materials used in agricultural production.
- Selected and purchased supplies and equipment such as seed, farm machinery, and livestock.
- Improved overall farm efficiency with the adoption of modern agricultural technology and equipment.
- Maintained accurate records of all farming activities, including expenses, income, yields, and labor hours for tax reporting purposes as well as identifying areas for improvement.
- Developed strong relationships with suppliers to secure favorable pricing on seeds, feed, and equipment.
- Performed repairs and preventive maintenance on equipment and property.
- Operated range of heavy equipment on regular basis with advanced skill.
- Drove vehicles to and from work sites and maintained clean driving record.
- Monitored fuel, oil and water levels of heavy equipment.
Salesperson
Western Interiors
09.1998 - 01.1999
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
Associate of Applied Science - Paralegal Studies
01.2012
No Degree -
01.2008
Studied in Secretarial and Business Administration
High School Diploma -
05.1981
Skills
- Hand Sewing Techniques
- Fabric Cutting
- Alterations expertise
- Fitting adjustments
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Cash Handling
- Cleaning and sanitizing
- Reliability and punctuality
- Professionalism and Courtesy
- Cash register systems
- Cash handling expertise
- Harvesting
- Heavy equipment operations
- Farm Equipment Maintenance
- Farm Operations Management
- Budget Management
- Greet Guests
- Control of Expenses
- Engine Components
- Cost Management
- Financial Management
- Managing Routines
- Managing Appointments
- Assist Customers
- Productivity Performance
- Accounting Techniques
- Verbal and Written Communication
- Order Supplies
Certification
Paraprofessional certified, Certified Caregiver
Timeline
Caregiver - Self
01.2024 - 04.2024
Hotel Housekeeper - IHG Holiday Inn Express
10.2019 - 12.2023
Caregiver, Special Needs - CPES Behavioral Health Services
09.2016 - 10.2018
Traffic Control Flagger - FNF Industries
01.2010 - 09.2010
Paraprofessional - St. David Unified School
05.2009 - 09.2010
Seamstress - Self Employed Services
08.2000 - 12.2024
Childcare Provider - Self Employed Services
01.2000 - 01.2004
Salesperson - Western Interiors
09.1998 - 01.1999
Farmer/Equipment Operator - Hamilton Farms /Agro Serv/ Self
01.1981 - 09.1999
Pima Community College - Associate of Applied Science, Paralegal Studies
Cochise Community College - No Degree,
Willcox High School - High School Diploma,
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