Julie Smith
San Tan Valley
Summary
Dynamic workplace operations and HR professional with a track record of optimizing office efficiency and improving employee experiences. Successfully implemented streamlined onboarding processes and enhanced workplace standards through effective vendor management and cross-functional collaboration.
Overview
38
38
years of professional experience
Work History
Workplace Operations / Human Resource Manager / Office Manager / Facilities Project Manager
Mountain View Church
San Tan Valley
2019.08 - 2025.12
- Managed day-to-day workplace operations, ensuring a smooth, organized, and high-functioning office environment
- Served as a primary point of contact for staff workplace needs, resolving issues quickly and maintaining a positive work environment
- Implemented new HR and workplace system to enhance onboarding processes and streamline internal workflows
- Supported employee onboarding experience, including workspace setup, communication, and readiness
- Partnered cross-functionally with leadership and facilities teams to support operational and workplace initiatives
- Coordinated facilities operations and vendor management for maintenance requests, cleaning services, and supply inventory to ensure seamless office functionality
- Maintained workplace standards including organization, cleanliness, and operational readiness
- Identified and executed process improvements and workflow optimizations to enhance operational efficiency
Co-Owner / Office Manager
SwimRight Pool Service & Repair
Phoenix
2000.09 - 2013.07
- Coordinated daily operations, scheduling, and service logistics to ensure smooth workflow
- Managed administrative systems, billing processes, and customer communications to optimize service efficiency
- Organized operations and managed processes to ensure consistent service delivery.
Co-Owner / Office Manager
D & J Pool Service & Repair
Phoenix
1988.01 - 1999.02
- Coordinated office operations, scheduling, and customer service in high-volume environment to enhance client satisfaction
- Maintained customer database and invoicing systems to streamline operational workflow
- Streamlined administrative processes through organization and system tracking to improve overall efficiency
Assistant Superintendent / Warranty Service Manager
Golden Heritage Homes
Scottsdale
1990.07 - 1996.08
- Managed warranty service requests, enhancing response times and customer satisfaction metrics
- Coordinated construction schedules and subcontractor/vendor activities to ensure timely project completion
- Maintained compliance documentation, ensuring vendor insurance and records met regulatory standards
Education
Bachelor of Science - applied management
Grand Canyon University
2018-11
Associate of Applied Science - business management
Paradise Valley Community College
1998-12
Skills
- Workplace Operations
- Employee Experience
- Process Improvement
- Workflow Coordination
- Vendor management
- Logistics coordination
- Office Systems
- Microsoft Office Suite
- Cross-functional teamwork
- Effective communication
Timeline
Workplace Operations / Human Resource Manager / Office Manager / Facilities Project Manager
Mountain View Church
2019.08 - 2025.12
Co-Owner / Office Manager
SwimRight Pool Service & Repair
2000.09 - 2013.07
Assistant Superintendent / Warranty Service Manager
Golden Heritage Homes
1990.07 - 1996.08
Co-Owner / Office Manager
D & J Pool Service & Repair
1988.01 - 1999.02
Bachelor of Science - applied management
Grand Canyon University
Associate of Applied Science - business management
Paradise Valley Community College