Summary
Work History
Education
Skills
Additional Information
Timeline
Receptionist
JULIET KPODO

JULIET KPODO

36097 W Santa Clara Ave Maricopa

Summary

State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.

Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

CNA Direct Care

Archstone Care Center
02.2023 - Current
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Supported needs of 37+ residents under long-term care.

CNA Direct Support Professional

Sevita - Arizona Mentor - Spectrum Home Healthcare
02.2023 - Current
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Developed rapport to create safe and trusting environment for care.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.

Job Coach

Community Resource for Justice
12.2017 - 01.2023
  • Analyzed individual histories and skillsets to discern optimal position placement for students
  • Gathered accurate data needed to fulfill reporting requirements, including work behaviors and productivity
  • Monitored changing industry priorities to inform training and advice for candidates
  • Researched current wage trends and job coaching techniques to maintain latest knowledge
  • Developed and presented recommendations for necessary changes in policy or management style to supervisory staff
  • Worked with participants on various responsibilities to meet individual understanding for job duties by explaining and demonstrating tasks
  • Assisted with obtaining and recommending job accommodations to include assistive technology needs
  • Reviewed and prepared intake, service plan and supporting documentation for each participant
  • Monitored and recorded participant progress to measure achievement of goals and objectives
  • Collaborated with staff to develop, monitor and resolve skills training, vocational, or behavioral issues
  • Educated individuals and the best ways to improve their careers through effective job searching, sound resumes and effective interviewing skills
  • Communicated effectively with students, parents, community-based organization personnel and colleagues to promote and advance counseling programs
  • Developed collaborative relationships with employers to increase throughput of potential candidates
  • Encouraged students going through difficult times, helping them persevere and be ready for later educational and personal challenges
  • Observed, evaluated and deployed supportive personnel and provided training to improve effectiveness
  • Assisted in delivering staff development training in addressing student behavior and discipline
  • Aided application processes by gathering and communicating necessary documents and transcripts
  • Assisted teachers and administrators with developing, evaluating and revising programs to meet the needs of current and future students
  • Counseled individuals to improve their understanding of personal, social and behavioral problems related to their unique situations
  • Consulted with students, parents, teachers and other school and community stakeholders to assist in meeting student needs
  • Served as an integral member of special education team, providing counseling services to support IEP implementation
  • Identified suspected family problems such as domestic abuse and helped the students and parents seek advanced mental health support
  • Provided referrals to third-party recruiters and HR personnel to facilitate hiring and application processes
  • Worked effectively with differing racial, ethnic, socio-economic, linguistic and disability groups
  • Wrote letters of recommendation to help students obtain their desired jobs, co-ops or placements in higher-level education programs
  • Served as resource to school principal and dean in matters pertaining to student suspensions, opportunity transfers, expulsions and reinstatement.

Shared Living Provider

Seven Hills Family Services
02.2017 - 01.2023
  • Set up and managed medical equipment following care plan
  • Organized and straightened resident rooms through light housekeeping such as making beds, emptying trash and washing dishes
  • Administered medication to patients at specific dosing and times
  • Aided with one-person transfers, walking, climbing, or descending stairs
  • Assisted residents with meals to meet individual needs and desires regarding changes in appetites and physical abilities to eat and drink
  • Checked on residents regularly and reported findings or actions taken
  • Responded to resident calls to rapidly resolve issues and emergency situations
  • Gathered resident laundry, transported to laundry facility and returned clean items to residents
  • Communicated with residents and maintained positive relationship to boost emotional health
  • Advised clients on proper self-care, personal hygiene and other important topics affecting their personal wellbeing
  • Notified nurses regarding changes in patient care plans
  • Assisted clients with maintaining personal connections by drafting correspondence
  • Followed agency policy and procedures in administering care to clients
  • Provided physical and emotional support to patients and families, while delivering services to patients with terminal conditions
  • Observed self-administration of medications to adhere to medication regimen
  • Performed first-aid and special assistance during emergency situations
  • Observed patient vital signs and notified supervisors about changes in patient conditions
  • Engaged with clients in conversation and activities to provide emotional support
  • Performed routine housekeeping duties for patients
  • Helped family members provide bedside care and daily living support for loved ones
  • Provided assistance with patient physical therapy and mobility
  • Cleaned and organized living spaces to provide patients with comfortable environments
  • Assisted clients with bathing and dressing to promote good personal hygiene
  • Maintained safe and clean patient environment to promote wellness
  • Conferred with multidisciplinary team to deliver optimal care for each client based on individual factors like physical abilities and specific limitations
  • Communicated with patients regarding present illnesses and treatment options
  • Cooked healthy, balanced meals and provided snacks to meet the individual client dietary needs
  • Paid bills and managed budgets for patients.

Home Health CNA

Housework Home Care
11.2010 - 01.2023
  • Exceeded patient expectations using compassionate care during daily activities, including hygiene, pressure relief and feeding
  • Administered rehabilitation using ambulation and range of motion exercises as prescribed
  • Provided personal care at patient homes according to prescribed treatment plans
  • Reduced life-threatening breakdowns of equipment through monitoring and promptly requesting repair or replacement
  • Cultivated healthier lifestyles using encouragement to motivate patients to become as independent as medically determined
  • Reduced emergency incidents by carefully monitoring patients and reporting on physical or mental changes
  • Avoided patient misunderstandings by discussing and demonstrating care techniques for assistance
  • Optimized expected level of self-care and independence from each individual
  • Built relationships using conversation and companionship as well as offering friendly reminders for medication and doctor visits
  • Followed moving and handling procedures to lift and transport patients safely
  • Prepared patients for surgeries and treatments by washing, shaving and draping specific body areas
  • Provided caring companionship to support patients' social and emotional needs
  • Readied testing and treatment equipment to regulatory standard
  • Disinfected patient rooms, bathrooms and examination areas to strict hygiene standards
  • Documented vital signs to track medical symptoms and the progress of treatments
  • Supported patients to complete exercises included in treatment plans
  • Provided feeding assistance to patients where necessary
  • Dressed wounds under medical supervision to support patient recovery
  • Observed patients for unusual behaviors, documenting and reporting concerns
  • Monitored and recorded patient data to identify and report changes
  • Helped patients with daily living requirements by bathing, dressing and assisting with mobility needs
  • Attended to patient call signals and took appropriate action
  • Recorded vital signs following instructions from medical staff
  • Reminded patients to take prescribed medications
  • Resupplied patients with towels, soap and sheets
  • Repositioned bedridden patients to prevent sores and blood clots
  • Physically supported patients with mobility issues to stand, walk and use bathroom facilities
  • Safeguarded patient confidentiality by observing HIPAA and company-established protocols.

Patient Care Associate

Shrewsbury Crossing - Benchmark
10.2011 - 12.2021
  • Improved patient wellbeing, guiding through exercises, physical therapy and other daily health routines
  • Tested medical equipment proficiency and recalibrated machinery to stay within strict performance standards
  • Helped maintain patient cleanliness, providing support for bathing, bathroom needs and other areas of personal hygiene
  • Supported patient comfort, adjusting bed settings, changing sheets and repositioning to prevent bedsores
  • Transported patients in wheelchairs and rolling beds between care, therapy and examination rooms
  • Took required pre- and post-treatment vital signs and weight
  • Wore appropriate Personal Protective Equipment (PPE) to prevent pathogenic transmission and encourage recovery
  • Used clinical and non-clinical terminology to receive patient phone calls and arrange appropriate follow-up action
  • Collected, labeled and stored samples for laboratory testing
  • Personalized patient care while maintaining orderly flow
  • Assessed patient rooms regularly to monitor health, wellbeing and personal comfort
  • Carried out treatment interventions as instructed by physician
  • Upheld rigorous cleaning and sanitation protocol to protect staff and patients from blood-borne, airborne and surface-transferred pathogens
  • Cleaned and disinfected treatment rooms and equipment in line with facility policy
  • Used initiative to identify and respond to customer service issues
  • Engaged with patients, learning about each individual and establishing rapport to encourage personal comfort
  • Observed patients' response to established therapies, reporting unusual findings to supervisor
  • Monitored food, beverage and medication intake and alerted supervisory staff to changes in patient condition
  • Evaluated patients ahead of discharge, recommending further action if necessary
  • Provided administrative support to clinical team.

Education

High School Diploma -

Tema Technical High Institute
Ashiaman - Ghana, Accra

Skills

  • Insightful Job Coach
  • Accomplished Job Coach
  • Motivated professional
  • Dedicated and highly experienced Patient Care Associate counselor
  • Hardworking and reliable Share living Provider
  • Skilled team player
  • Dependable Job Coach industry worker

Additional Information

  • Certified in CPR/First Aid
  • Human Rights
  • Developmental & Intellectual Disabilities
  • Confidentiality
  • Medication Management
  • Emergency Protocols
  • Signs & Symptoms of Illness
  • Blood Borne Pathogens
  • Fire Safety and DPPC Reporting
  • Alzheimer's Disease and Dementia Care
  • Prevention and Support
  • Article 9 Course

Timeline

CNA Direct Care

Archstone Care Center
02.2023 - Current

CNA Direct Support Professional

Sevita - Arizona Mentor - Spectrum Home Healthcare
02.2023 - Current

Job Coach

Community Resource for Justice
12.2017 - 01.2023

Shared Living Provider

Seven Hills Family Services
02.2017 - 01.2023

Patient Care Associate

Shrewsbury Crossing - Benchmark
10.2011 - 12.2021

Home Health CNA

Housework Home Care
11.2010 - 01.2023

High School Diploma -

Tema Technical High Institute

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