Julissa Luna Beltran
Douglas
Summary
Dynamic and results-oriented professional with extensive experience in customer service and educational support roles, notably with Illusion's Boutique. Demonstrated expertise in bilingual communication and problem-solving, achieving high client satisfaction rates. Excelled in multitasking and prioritization, significantly enhancing team efficiency and educational outcomes without exceeding a 55-word limit.
Experienced professional committed to providing students with tools and resources to succeed academically. Highly organized and detail-oriented with passion for helping children reach academic goals.
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Illusion's Boutique
08.2024 - 11.2024
- Responded to customer requests for products, services, and company information.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Cross-trained and provided backup support for organizational leadership.
- Maintained up-to-date knowledge of product and service changes.
Bilingual Instructional Aide
Douglas Unified School Dst 27
02.2021 - 06.2024
- Assisted with planning and preparing educational materials and activities and maintained individual student communication devices and books.
- Worked individually or in small groups with students and reviewed classroom instruction, answered questions and helped with language development.
- Operated and cared for instructional and audio-visual equipment used in classroom.
- Performed job coaching duties and helped students develop language proficiency.
- Maintained confidentiality about children and families and respected cultural and language differences.
Cashier
Dollar General Store
03.2020 - 08.2020
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Douglas High School
1500 E 15th St Douglas, AZ 8560708-2016
Skills
- Problem-solving
- Verbal and written communication
- Positive and professional
- Prioritization
- Problem resolution
- Multi-task management
- Bilingual communication
- Literacy development
- Drawer balancing
- Order taking
Certification
- Certified Phlebotomy, NHA - 1-2 Years.
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Customer Service Representative
Illusion's Boutique
08.2024 - 11.2024
Bilingual Instructional Aide
Douglas Unified School Dst 27
02.2021 - 06.2024
Cashier
Dollar General Store
03.2020 - 08.2020
High School Diploma -
Douglas High School
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