Juman Alsadi
Abu Dhabi
Summary
Dynamic and motivated professional actively seeking a part-time weekend position. Quick learner with a strong commitment to delivering exceptional customer service. Possesses excellent communication skills, adaptability, and a positive attitude. Excited to contribute to a team-oriented environment and make a positive impact on customer experiences.
Overview
6
6
years of professional experience
Work History
Survey Interviewer
MS ADGM
11.2023 - 11.2023
- Convinced unwilling individuals by using logical, persuasive rebuttals.
- Explained survey objectives and procedures to interviewees.
- Reviewed collected data obtained from interviews for completeness and accuracy.
Project Executive
DigitalQatalyst
06.2022 - 08.2022
- Collaborated with upper management to assess business needs and develop roadmaps.
- Evaluated project performance and made proactive adjustments to maintain quality and schedule.
- Monitored project progress, identified risks and took corrective action as needed.
Newsletter Editor
IISE Club In University Of Sharjah
08.2018 - 05.2019
- Selected and edited photos for use in diverse projects.
- Set layouts and selected photos for stories to boost readership.
- Pitched content strategies and managed asset acquisition.
Tour Guide
University Of Sharjah
10.2017 - 10.2017
- Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
Call Agent
Ipsos
07.2017 - 08.2017
- Maintained contact with customers to request referrals.
- Connected callers with appropriate professional, department, or business.
- Kept records of calls placed and charges incurred.
Education
Master of Science - Engineering Systems And Management
Khalifa University
Abu Dhabi, UAE06.2022
Bachelor of Science - Industrial Engineering And Engineering Management
University of Sharjah
Sharjah, UAE06.2019
Skills
- Confidentiality
- Multitasking
- Time Management
- Effective Communication
- Leadership
Languages
English
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)
Area of Expertise
- Events
- Training
- Presentation
- Customer Service
Timeline
Survey Interviewer
MS ADGM
11.2023 - 11.2023
Project Executive
DigitalQatalyst
06.2022 - 08.2022
Newsletter Editor
IISE Club In University Of Sharjah
08.2018 - 05.2019
Tour Guide
University Of Sharjah
10.2017 - 10.2017
Call Agent
Ipsos
07.2017 - 08.2017
Master of Science - Engineering Systems And Management
Khalifa University
Bachelor of Science - Industrial Engineering And Engineering Management
University of Sharjah
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