Summary
Overview
Work History
Education
Skills
Timeline
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June Twelf

Maricopa

Summary

Dynamic and customer-focused professional with extensive experience at Harrahs Ak Chin Casino. Expert in chip handling and accurate payout calculations, delivering exceptional service and engaging guests effectively. Proven ability to enhance customer satisfaction through strong communication and attention to detail, ensuring a memorable gaming experience.

Overview

8
8
years of professional experience

Work History

Blackjack Dealer

Harrahs Ak Chin Casino
Maricopa
02.2019 - 05.2025
  • Performed chip exchanges and payouts accurately according to established procedures.
  • Assisted players with questions about game play and rules.
  • Participated in regular training sessions on new game variations and techniques.
  • Ensured proper security protocols were followed when dealing cards.
  • Verified player identification and collected cash for wagers.
  • Responded promptly to all guest inquiries, complaints, or requests for assistance.
  • Provided exceptional customer service while interacting with patrons at the table.
  • Maintained a clean, orderly gaming area to ensure customer satisfaction.

Beverage Server

Harrahs Ak chin Casino
Maricopa
08.2017 - 01.2019
  • Greeted customers and provided friendly service.
  • Ensured compliance with alcoholic beverage control laws by monitoring guest consumption of alcohol.
  • Checked identification cards before serving alcoholic beverages to patrons under legal drinking age.
  • Followed proper sanitation guidelines for cleaning glasses, dishes and utensils used in serving guests.
  • Demonstrated knowledge of all drink menus and specials available throughout the day and night.
  • Served drinks and prepared specialty beverages.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Education

Some College (No Degree) - Civil Engineering

University of South Eastern Philippines
Philippines

Skills

  • Chip handling
  • Game rules
  • Effective communication
  • Customer service
  • Team collaboration
  • Attention to detail
  • Accurate payout calculations
  • Guest engagement

Timeline

Blackjack Dealer

Harrahs Ak Chin Casino
02.2019 - 05.2025

Beverage Server

Harrahs Ak chin Casino
08.2017 - 01.2019

Some College (No Degree) - Civil Engineering

University of South Eastern Philippines

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June Twelf