Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
AccountManager
Justin Briner
Open To Work

Justin Briner

Phoenix

Work Preference

Job Search Status

Open to work

Work Type

Full TimePart TimeContract WorkGig Work

Location Preference

Remote

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

10
10
years of professional experience

Work History

Customer Service Representative

Uhaul Moving And Storage
Phoenix
01.2019 - 06.2021
  • Assisted customers with inquiries about products and services.
  • Resolved customer complaints through effective communication and problem-solving.
  • Educated customers on new features and promotions for mobile plans.

Customer Service Representative

TTech/T-Mobile
Phoenix
10.2018 - 01.2019
  • Inbound sales and customer service
  • Sell phone plans, phones, accessories, features, and insurance
  • Educate customers on current promotions & offers

Direct Marketing Representative

Walking Retailers
Scottsdale
02.2012 - 09.2014
  • Door to door sales for Dish Network, DirecTV, CenturyLink, Cox Communications, Vonage
  • Developed custom plans and packages to meet individual needs
  • Speak to each provider's strength to find best fit

Customer Service/Sales Agent

iPacesetters
Mesa
03.2011 - 02.2012
  • Executed strategic outreach to engage customers through various campaigns.
  • Provided tailored solutions to meet the needs of various clients.
  • Generated qualified sales leads across multiple industries and sectors.

Education

Saint Mary’s University
Halifax, Nova Scotia

Highlands High School
North Highlands , CA

Skills

  • Customer relationship management
  • Customer engagement
  • Complaint resolution
  • Customer retention strategies
  • Product knowledge
  • Data entry accuracy
  • Effective communication
  • Active listening
  • Ability to work under pressure
  • Time management
  • Self-motivation
  • Adaptability
  • Conflict resolution
  • Team leadership
  • Business acumen
  • Customer relationship management

Timeline

Customer Service Representative

Uhaul Moving And Storage
01.2019 - 06.2021

Customer Service Representative

TTech/T-Mobile
10.2018 - 01.2019

Direct Marketing Representative

Walking Retailers
02.2012 - 09.2014

Customer Service/Sales Agent

iPacesetters
03.2011 - 02.2012

Saint Mary’s University

Highlands High School
Justin Briner