Justin Foran-Jackson
Golden Valley
Summary
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities. Thrives in high-pressure kitchen environment, developing strong multitasking and time-management skills. Adept at maintaining high standards of food quality and safety while working collaboratively with team members. Looking to transition into new field of work.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Line Cook / Customer Service Cashier
Carl's Jr
08.2022 - 10.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Built relationships with customers to encourage repeat business.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Restocked and organized merchandise in front lanes.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
- Addressed customer needs and made product recommendations to increase sales.
- Coordinated with front-of-house staff to ensure timely delivery of orders, enhancing customer satisfaction.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Optimized food presentation, resulting in positive customer feedback and increased social media attention.
- Adapted recipes for special dietary needs, enhancing dining experience for guests with restrictions.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced kitchen efficiency by maintaining clean and organized workstation.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Primavera Online School
Kingman, AZSkills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Customer service
- Prep work
- Prioritization and organization
- Collaboration and teamwork
- Order accuracy
- Kitchen equipment management
- Menu item memorization
- Inventory management
Certification
- ServSafe Food Handler's Certification
- Arizona Driver's License
Timeline
Line Cook / Customer Service Cashier
Carl's Jr
08.2022 - 10.2023
High School Diploma -
Primavera Online School
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