Justin Miles
Peoria
Summary
Vigilant Security Ambassador known for high productivity and efficient task completion. Possess specialized skills in surveillance monitoring, conflict resolution, and access control systems. Excel in communication, teamwork, and problem-solving to ensure safety and security in diverse environments. More experience prior to what's listed can be submitted upon request. Some experience in retail. Loss Prevention as well.
Overview
12
12
years of professional experience
1997
1997
years of post-secondary education
Work History
Security Ambassador
Scottsdale National Golf Club
Scottsdale
11.2016 - 11.2025
- Provided armed security services for high-profile clients, ensuring their safety and protection at all times
- Conducted thorough security assessments of premises to identify potential vulnerabilities and implement appropriate measures
- Maintained a vigilant presence and monitored surveillance systems to detect any suspicious activities or breaches in security
- Responded promptly to alarms, emergencies, and incidents, taking immediate action to mitigate risks and maintain order
- Collaborated with law enforcement agencies during investigations, providing valuable insights and evidence when required
- Implemented strict access control protocols to regulate entry into restricted areas, preventing unauthorized personnel from gaining access
- Performed regular patrols of designated areas on foot or by vehicle, deterring criminal activity through visible presence
- Ensured compliance with company policies, procedures, and legal regulations related to firearms handling and use of force
- Participated in ongoing training programs to enhance knowledge of security techniques, emergency response procedures, and firearm proficiency
- Maintained accurate records of daily activities including incident reports, shift logs, and visitor logs for documentation purposes
- Maintained a professional demeanor while interacting with individuals from diverse backgrounds and diffusing potentially volatile situations calmly
- Collaborated with local law enforcement agencies to share information on potential threats or criminal activities in the area
- Developed and implemented comprehensive security protocols for large-scale events with high attendance ensuring the safety of all participants
- Monitored CCTV cameras effectively identifying suspicious behavior/activity that could potentially compromise site integrity/security
- Utilized strong communication skills when interacting with clients/customers/vendors/employees regarding safety concerns or protocol violations
- Collaborated with facility management teams in identifying potential security risks within the premises
- Coordinated with other members of the security team to ensure seamless operations during shift changes or special events
- Drove and operated a Fire Brush Truck to stage in strategic areas on the property when existing wild fires in the area were a concern.
Area Supervisor
Surveillance Security Inc
Gilbert
03.2014 - 10.2016
- Conducted daily site reviews and individual officer audits to make recommendations to management
- Managed staff schedules for all shifts and events to minimize overtime costs
- Mentored subordinates to achieve professional work ethics
- Filled schedule gaps personally due to call-ins when coverage was needed immediately
- Acted as a liaison between management and clients regularly making client contact on all sites to ensure their confidence and address any concerns
- Conducted daily reports on my findings and executions to submit to management
Education
GED
Queen Creek, AZSkills
- Conflict management
- Security
- Report writing
- Leadership
- Loss prevention
- Customer service
- Attention to detail
- Surveillance
- Driving all types of vehicles from bobcats and forklifts, to party busses and fire brush trucks, as well as full size pumpers
Timeline
Security Ambassador
Scottsdale National Golf Club
11.2016 - 11.2025
Area Supervisor
Surveillance Security Inc
03.2014 - 10.2016
GED