JUSTIN SMITH
Peoria,AZ
Summary
Motivated and Goal-Oriented Job Seeker equipped with strong organizational, time management, and communication skills. Eager to leverage a solid work ethic and proactive problem-solving abilities to support team objectives and drive operational efficiency in an entry-level role.
Overview
24
24
years of professional experience
Work History
Delivery Driver
Amazon Flex
Phoenix, Arizona
01.2025 - Current
- Managed independent delivery operations: Planned and executed daily routes across the Phoenix metropolitan area, adapting to high-traffic zones and strict delivery deadlines.
- Optimized route efficiency: Utilized GPS and mapping technology to navigate complex residential and commercial areas, ensuring 99% on-time delivery rates.
- Delivered exceptional customer service: Safely transported and handled over 50-100 packages daily, providing courteous service and following specific customer instructions.
- Maintained strict safety standards: Conducted vehicle safety checks and strictly adhered to all traffic laws and Department of Transportation regulations.
- Handled asset management: Safely managed the sorting, loading, and unloading of time-sensitive parcels to prevent loss or damage.
Delivery Driver
Instacart
Phoenix, Arizona
01.2023 - 01.2026
- Shopped & Delivered Customers orders from various stores. Over 1,800 Batches shopped & delivered. Customer Service Skills. Temperature control of the food products. Delivered orders in a quick and efficient manner.
Driver
Uber
Phoenix, Arizona
01.2016 - 01.2023
- I have over 19,000 Uber Rides. I also did Uber Eats. Have a ton of experience with all surrounding areas of Maricopa County.
- Demonstrated strong communication skills by interacting positively with diverse passengers.
- Monitored ride requests and responded promptly to ensure timely pickups and drop-offs.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Owner/Operator
Pat’s Pizza Plus LLC
Phoenix, Arizona
01.2012 - 01.2016
- Food Cost, Food Safety, Food Quality, Labor/Scheduling, Food Ordering, Sales, Inventory. Delivery, Making Pizza, Wings, Salads, Sandwiches, Running Front Counter Answering Phones.
- Managed daily operations, ensuring efficient workflow and high-quality service.
- Developed and implemented marketing strategies to increase customer engagement and sales.
- Analyzed financial reports to guide budgeting decisions and improve cost control measures.
- Established vendor relationships to secure competitive pricing and reliable supply chains.
- Enhanced operational processes, leading to improved turnaround times and customer satisfaction.
- Managed day-to-day business operations.
- Increased customer satisfaction by providing high-quality services and timely communication.
Owner/Operator
Little Red Caboose Café
Blaine, Washington
01.2011 - 01.2012
- Food Cost, Food Safety, Food Quality, Labor/Scheduling, Food Ordering, Sales, Inventory.
- Managed daily operations, ensuring efficient workflow and high-quality service.
- Developed and implemented marketing strategies to increase customer engagement and sales.
- Analyzed financial reports to guide budgeting decisions and improve cost control measures.
- Established vendor relationships to secure competitive pricing and reliable supply chains.
- Enhanced operational processes, leading to improved turnaround times and customer satisfaction.
- Managed day-to-day business operations.
Assistant Manager
Jack in the Box
Lynden, Washington
01.2003 - 01.2011
- Food Cost, Food Safety, Food Quality, Labor/Scheduling, Food Ordering, Sales, Inventory.
- Implemented process improvements that increased efficiency in order management systems.
- Analyzed customer feedback to identify areas for improvement in service delivery.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed training materials focused on operational excellence and customer satisfaction.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
High School Diploma -
Lynden High School
Lynden, WA06-2007
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Safe driving
- Time management skills
- Loading and unloading
- GPS and route planning
- Route management
- GPS navigation
- Heavy lifting
- Order picking and processing
- Map reading and navigation skills
- GPS operation
- Vehicle cleaning and maintenance
- Delivery scheduling
- Stocking and inventory
- Vehicle inspection
- Vehicle maintenance
- Order verification
- Documentation and reporting
- Payment collection
- Fuel efficiency
Timeline
Delivery Driver
Amazon Flex
01.2025 - Current
Delivery Driver
Instacart
01.2023 - 01.2026
Driver
Uber
01.2016 - 01.2023
Owner/Operator
Pat’s Pizza Plus LLC
01.2012 - 01.2016
Owner/Operator
Little Red Caboose Café
01.2011 - 01.2012
Assistant Manager
Jack in the Box
01.2003 - 01.2011
High School Diploma -
Lynden High School