Justin Volkenant
Flagstaff
Summary
Dynamic small business owner at Jbsc, LLC, recognized for enhancing customer loyalty and optimizing financial management. Expert in business marketing and staff hiring, I successfully promoted brand identity through social media, achieving significant growth. Committed to quality assurance, I fostered a motivated team, ensuring exceptional service and profitability.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
Small Business Owner
Jbsc, Llc
06.2012 - 07.2023
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Fostered a positive work environment that motivated employees towards achieving their potential while contributing significantly towards overall company success.
- Managed financial accounts to maintain budget discipline and ensure profitability.
- Interacted well with customers to build connections and nurture relationships.
Skills
- Small business operations
- Planning and execution
- Vendor relations
- Business marketing
- Financial management
- Budget management
- Staff hiring
- Financial administration
- Accounting oversight
- Reporting and documentation
- Business management
- Inventory control
- Schedule management
- Inventory management
- Quality assurance
Timeline
Small Business Owner
Jbsc, Llc
06.2012 - 07.2023
Similar Profiles
Cecilia ArnbergCecilia Arnberg
Coach at JBSCCoach at JBSC
Cecilia ArnbergCecilia Arnberg
Partner at JBSCPartner at JBSC
Kevin PenteltonKevin Pentelton
Delivery Driver/Dispatch Supervisor at Upstate Fulfillment LLC./UB Logistics LLC.Delivery Driver/Dispatch Supervisor at Upstate Fulfillment LLC./UB Logistics LLC.
Emily NesbittEmily Nesbitt
Restaurant Supervisor at Pine CanyonRestaurant Supervisor at Pine Canyon
MAX MCJUNKINMAX MCJUNKIN
Movie set crew for universal studios at DANGLING CARROTMovie set crew for universal studios at DANGLING CARROT