Justin Willis
Surprise
Summary
Productive Operations Supervisor practiced in business and employee management. Bringing 2 years of experience overseeing day-to-day activities and production of goods. Decisive leader and strategic problem solver with excellent communication and planning abilities. While also being a dedicated Non-Commissioned Officer with strong record of Army service and current SPc designation. Brings advanced leadership and troop development abilities honed over career with increasing responsibility. Highly trained in offensive and defensive tactics, intelligence and weapons.
Overview
8
8
years of professional experience
Work History
Area Manager
FedEx
05.2024 - Current
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Operations Supervisor
FedEx
09.2022 - 05.2024
- Developed and implemented standard operating procedures to ensure efficient workflow.
- Identified areas of improvement and developed strategies to increase efficiency.
- Monitored staff performance and provided feedback for improvement.
Resettlement Specialist
Army Reserve
05.2019 - Current
- Searched prisoner cells and belongings for contraband and weapons.
- Trained extensively on weaponry, tactics and methods of battle.
- Gathered, sorted and scanned intercepted messages to detect valid intelligence for troop operations.
- Responded immediately to routine and critical accidents, incidents and other emergencies.
- Supported work of commissioned officers by implementing new directives and correcting front-line issues.
- Improved behavior by enforcing consistent rules and implementing disciplinary measures.
Sales Associate Team Leader
Walmart
04.2017 - 08.2019
- Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
- Hired and trained numerous team members to carry out department tasks.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Education
Certificate - Resettlement Spealist
Military Training
Fort Leonard Wood, MO10.2019
Skills
- Warehouse Operations
- Training and Development
- Weapons Handling
- Willingness to Learn
- Strong Work Ethic
- Problem-Solving
- Works Well Under Pressure
- Critical Thinking
- Team Management
- People Skills
Timeline
Area Manager
FedEx
05.2024 - Current
Operations Supervisor
FedEx
09.2022 - 05.2024
Resettlement Specialist
Army Reserve
05.2019 - Current
Sales Associate Team Leader
Walmart
04.2017 - 08.2019
Certificate - Resettlement Spealist
Military Training
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