KABEERSHA K
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Customer Service Executive
MUADALA BUSINESS SERVICESS
ABU DHABI
03.2022 - Current
- The Customer Service Executive responsibilities include, processing of Employment Visa, Emirates id, Visit Visa, Labour and immigration and all kind of public document related services.
- Ability to understand customer needs and handle Different types of personalities. Well known with U.A.E Gov rules and regulations.
- Skill in Documentation and its proper arranging as per department rules
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Maintained up-to-date knowledge of product and service changes.
Floor Manager
Bosch Services Bangalore
INDIA
01.2021 - 12.2021
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Created an inclusive workplace atmosphere that fostered teamwork among employees of diverse backgrounds.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
Mechanical Engineering
ITI (MECHANIC MOTOR VECHILE)
INDIA09-2016
Skills
Microsoft Windows, Microsoft Office, Excel, Adobe Photoshop, Internet, Email and Desktop research
Languages
English
Intermediate (B1)
Arabic
Beginner (A1)
Hindi
Intermediate (B1)
Malayalam
Bilingual or Proficient (C2)
Timeline
Customer Service Executive
MUADALA BUSINESS SERVICESS
03.2022 - Current
Floor Manager
Bosch Services Bangalore
01.2021 - 12.2021
Mechanical Engineering
ITI (MECHANIC MOTOR VECHILE)