Dedicated professional with strong problem-solving and customer service skills. Successfully managed operations to enhance guest experiences and ensure high satisfaction rates.
Overview
2
2
years of professional experience
Work History
Tournament Manger
Arizona Hockey Union
Gilbert
10.2023 - Current
Managed daily operations to ensure efficient workflow and team collaboration.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Exceeded customer satisfaction by finding creative solutions to problems.
Recognized by management for providing exceptional customer service.
Host / Busser
Native Grill & Wings
Mesa
04.2023 - Current
Greeted and seated guests in a friendly and efficient manner.
Managed reservation system to ensure smooth guest flow.
Coordinated with kitchen staff to address special requests and dietary needs.
Maintained cleanliness of the host area and dining environment.
Collaborated with team members to enhance overall dining experience for guests.
Education
Some College (No Degree) - Construction Management
Maricopa Community Colleges, Mesa Community College
Mesa, AZ
Skills
Project management
Customer service
Team collaboration
Effective communication
Conflict resolution
Scheduling optimization
Languages
English
Professional
Timeline
Tournament Manger
Arizona Hockey Union
10.2023 - Current
Host / Busser
Native Grill & Wings
04.2023 - Current
Some College (No Degree) - Construction Management
Maricopa Community Colleges, Mesa Community College