Kadir Keskin
Lancaster,LAN
Summary
Dear Madam / Sir,
This letter is to introduce myself as a candidate for the related position at your company. The opportunity is very important and I sincerely believe that it fits very well with my professional experience, education and career interests.
I posses Bachelor Degree in Economics from Marmara University. Then, I had Master of Arts Degree from University of Wales in U.K. My educational background has helped met o learn fast, work hard and in an organized manner. I
feel much more comfortable with working in multicultural environments and understanding different perspectives.
Overview
12
12
years of professional experience
Work History
Franchise Owner
Snappy Snaps
10.2013 - Current
- Managed daily cash flow effectively while adhering to company guidelines on deposits, expenditures, account reconciliations.
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
- Oversaw payroll, business planning and marketing for franchise operations.
- Coordinated business paperwork such as contracts, employee files and tax submissions with good organizational skills.
- Successfully resolved customer issues with diplomacy and professionalism, ensuring repeat business from satisfied clientele.
- Increased franchise revenue by implementing innovative marketing strategies and promotional events.
- Managed day-to-day business operations.
- Assisted in recruiting, hiring and training of team members.
Site Contract Management Specialist
Turkcell
10.2013 - 12.2013
- Setting and controlling the contract standards and management systems.
- Review contracts, including terms and conditions, scope of work, and deliverables.
- Collaborate with General Counsel, Project Directors, and Contract Managers to provide guidance on contract-related matters.
- Assist in the development of project plans and strategies to align with contractual obligations.
- Identify and assess potential risks associated with contracts and propose risk mitigation strategies.
- Monitor project activities to ensure compliance with contractual terms and conditions.
- Foster positive relationships with clients, vendors, and project teams.
- Maintain accurate and organized contract records, including amendments and correspondence.
- Generate reports on contract performance, compliance, and potential risks.
- Provide training and support to colleagues involved in project and contract management.
- Identify opportunities for process improvement in contract management procedures.
- Implement best practices to enhance overall contract management efficiency.
Junior Product Manager
Mascom Bilgisayar A.S
12.2012 - 10.2013
- Develops and implements annual marketing strategy and operating plans.
- Responsible for volume and profit delivery on product/brand line
- Follows competition in the market and develops recommendations and action plans according to competitor activities
- Manages consumer and trade promotion, pricing, volume and operation planing
- Stayed current on new shopper trends in categories of personal responsibility.
- Managed vendor relationships, ensuring timely deliverables while maintaining quality standards.
- Collaborated with sales teams to develop effective strategies that drove revenue growth across various channels.
Corporate Agreements and Sales Specialist
The Vehbi Koç Foundation American Hospital
10.2012 - 12.2012
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
Second Store Manager
Zara (Inditex Group)
03.2012 - 10.2012
- Sales and customer care: use commercial information and product knowledge to drive sales and other activities in the store using the internal provided tools, provides highest level of care to customers
- HR & Team Management: recruits, interviews, develops and maintains a strong team, ensures that induction and relevant training are carried out for all employees, recognizes potential candidates for promotion
- Planning and coordinating: prioritizes tasks to maximize efficiency of the team, takes initiative to accomplish all set goals, leads and motivates teams by setting the example
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Education
MBA - Master of Business Administration in Finance
University of Wales
United Kingdom 12.2011
Bachelor of Arts - Economics
Marmara University
Turkey 08.2008
High School Diploma -
Rifat Canayakin High School
Istanbul, TURKEY2002
Skills
- Franchise Relations
- Operations Management
- Small business operations
- Customer Relations
- Staff Management
- Business Management
- Customer Service
- Problem-solving abilities
- Organizational Skills
Languages
Turkish
Native language
English
Advanced
C1
Timeline
Franchise Owner
Snappy Snaps
10.2013 - Current
Site Contract Management Specialist
Turkcell
10.2013 - 12.2013
Junior Product Manager
Mascom Bilgisayar A.S
12.2012 - 10.2013
Corporate Agreements and Sales Specialist
The Vehbi Koç Foundation American Hospital
10.2012 - 12.2012
Second Store Manager
Zara (Inditex Group)
03.2012 - 10.2012
MBA - Master of Business Administration in Finance
University of Wales
Bachelor of Arts - Economics
Marmara University
High School Diploma -
Rifat Canayakin High School
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