Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
2021
2021
years of post-secondary education
Work History
Vet Nurse
Alta Mesa Animal Hospital
Mesa
06.2023 - Current
Assisted veterinarians during examinations and procedures to ensure animal safety.
Administered medications and vaccines as directed by veterinary staff.
Maintained cleanliness and organization of treatment areas and surgical equipment.
Monitored animal vital signs and reported changes to the veterinary team.
Educated pet owners on post-operative care and general animal health practices.
Prepared animals for surgery by performing pre-operative assessments and handling logistics.
Collaborated with team members to streamline workflow in high-pressure environments.
Utilized veterinary software for patient records management and appointment scheduling.
Greeted clients upon arrival at the clinic and assisted them with paperwork prior to their visit.
Assisted with medical procedures including drawing blood, administering intravenous fluids and cleaning wounds.
Performed laboratory tests such as urinalysis, fecal analysis and blood counts.
Maintained cleanliness of exam rooms, kennels and other areas within the clinic facility.
Collaborated with other healthcare professionals to ensure optimal animal care was provided.
Administered medications, vaccinations and treatments as prescribed by veterinarians.
Responded to emergency situations in a timely manner and provided appropriate treatment for sick or injured animals.
Interacted positively with pet owners while providing emotional support during difficult times.
Provided comprehensive nursing care to animals in a veterinary hospital setting.
Assisted veterinarians during surgical procedures by providing instrumentation, monitoring anesthesia levels, restraining animals when needed and maintaining a sterile field.
Counseled clients on humane end-of-life decisions for their pets.
Maintained accurate patient records, ensuring all information is updated regularly.
Monitored vital signs of animals and reported any changes or abnormalities to the veterinarian.
Assisted with routine grooming tasks such as nail trimming, ear cleaning and bathing pets as needed.
Anesthetized animals and monitored anesthesia to foster compassionate care.
Operated x-ray machines and exposed radiographic films.
Conducted initial exams on pets, took vital signs and collected samples for lab.
Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.
Delivered excellent service to pet owners to drive repeat business.
Team Member
Planet Fitness
Mesa
10.2022 - 12.2023
Provided excellent customer service to enhance member experience.
Maintained cleanliness and organization of fitness equipment and facilities.
Assisted in onboarding new members and explaining gym policies.
Resolved member inquiries and complaints with professionalism and care.
Collaborated with team members to create a welcoming environment.
Worked hard to learn required tasks quickly to maximize performance.
Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Pet Care Specialist
Happy Pets Palace & Playground
Mesa
05.2022 - 10.2022
Provided daily care for pets, ensuring their comfort and safety.
Maintained cleanliness of pet areas, including kennels and play spaces.
Coordinated feeding schedules for various pet types and dietary needs.
Monitored pet behavior and health, reporting concerns to management promptly.
Collaborated with team members to improve pet care processes and workflow.
Monitored pets for signs of distress, injury and illness and coordinated caring responses.
Cuddled and snuggled, making pets feel safe and loved in owner's absence.
Refilled shampoo bottles, sanitized clippers, combs, and brushes, and placed clean towels at each station following shift completion.
Supported enrichment activities to promote, encourage and evaluate pet behaviors.
Assessed dog behavior in group play to provide positive and fun experience for dogs.
Coordinated doggie daycare groups and overnight care.
Customer Service Representative
Bed Bath & Beyond
Mesa
10.2020 - 05.2021
Assisted customers with product inquiries and service issues.
Resolved conflicts through effective communication and problem-solving techniques.
Collaborated with team members to streamline service processes and enhance efficiency.
Educated customers on product features and benefits to improve satisfaction.
Processed orders and returns efficiently while maintaining attention to detail.
Provided feedback on service improvements based on customer interactions.
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Developed strong customer relationships to encourage repeat business.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Cake Decorator
Piece Of Cake Desserts
Gilbert
06.2017 - 09.2018
Designed unique cake decorations using various icing techniques and color combinations.
Collaborated with customers to create custom cake designs based on their preferences.
Maintained cleanliness and organization of the decorating workspace and tools.
Ensured compliance with food safety standards during the decorating process.
Cleaned display cases, utensils, and working spaces to keep sanitary work environment.
Answered phone calls, put in orders and handled customer disputes or complaints.
Stocked shelves and ordered inventory when product stock became low.