KAELIN PIERSON
Florence
Summary
Hospitality professional with background in leading bar operations and creating exceptional guest experiences. Successfully managed bar staff, ensuring seamless service and high standards of quality. Strong focus on team collaboration and achieving results, with reliable adaptability to changing needs. Proficient in mixology and customer service, valued for leadership and interpersonal skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Bartender/Supervisor
The Blue Heron
2025.12 - Current
- Lead cocktail creation and menu development, enhancing customer experience and satisfaction.
- Facilitate seamless communication between departments, ensuring that all teams align with company goals.
- Streamline inventory management processes, reducing waste and improving cost efficiency.
- Oversee bar operations during peak hours, ensuring timely service and exceptional guest experiences.
- Enhance team productivity by streamlining workflow processes and implementing efficient scheduling systems.
Manager/Bartender
BOOM BOOM ROOM
2023.01 - 2025.01
- Managed daily operations of a high-volume craft cocktail bar, ensuring exceptional service and customer satisfaction.
- Led, trained, and supervised a team of bartenders to maintain quality and efficiency.
- Developed innovative cocktail menus reflecting current trends and customer preferences.
- Developed and implemented strategic marketing initiatives to increase brand visibility and customer engagement.
- Streamlined operational workflows to enhance team productivity and service quality.
Bartender
THE BIG WHISKY
2021.01 - 2023.01
- Prepared and served a variety of beverages, including classic and popular cocktails, beers, and non-alcoholic drinks, in a friendly country bar setting.
- Provided excellent customer service by engaging with patrons, taking orders accurately, and ensuring a welcoming atmosphere.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
Manager/Bartender
THE CHALET
2018.01 - 2023.01
- Directed daily operations of a busy sports bar, ensuring excellent customer service and efficient workflow during peak hours.
- Maintained compliance with health, safety, and responsible alcohol service regulations.
- Oversaw inventory management, ordering, and cost control to maximize profitability.
- Developed strong relationships with customers, fostering a welcoming atmosphere.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Education
Associate of Arts -
Pierce College
Puyallup, WADiploma -
Puyallup High School
Puyallup, WASkills
- Customer service
- High-volume, fast-paced environment oversight
- Staff management
- Event, party, and group booking management
- Facility cleanliness, presentation, and brand standards
- Suggestive selling
- Inventory
Certification
Title 4 Basic Liquor Law Training
Title 4 Management Liquor Law Training
Food Handlers Card
Timeline
Lead Bartender/Supervisor
The Blue Heron
2025.12 - Current
Manager/Bartender
BOOM BOOM ROOM
2023.01 - 2025.01
Bartender
THE BIG WHISKY
2021.01 - 2023.01
Manager/Bartender
THE CHALET
2018.01 - 2023.01
Associate of Arts -
Pierce College
Diploma -
Puyallup High School