Kaia Jones
Queen Creek
Summary
Ambitious nursing assistant offering superior skills in patient needs assessment and healthcare team collaboration. Passionate multi-tasker dedicated to supporting team objectives to facilitate top-quality care. Well-versed in monitoring and noting vital signs, cleaning and sanitizing patient areas and assisting with personal hygiene tasks such as toileting and grooming. Experience with providing quality care to patients in variety of medical settings. Proficient with communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
NICU Patient Care Technician
Mercy Gilbert Medical Center
Gilbert
08.2024 - Current
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Prevented cross-contamination by cleaning and sterilizing equipment.
Patient Care Technician
Copper Springs East
09.2023 - 12.2024
- Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans addressing each patient''s unique needs.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Established rapport with diverse populations by utilizing strong cultural competence skills during interactions with both patients and their families alike.
- Conducted client rounds to check on residents.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Facilitated on-site activities, support groups, and outings for clients.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Patient Care Technician
Mind 24/7
03.2022 - 10.2023
- Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Educated families on mental health conditions and available resources, empowering them to better support their loved one''s journey towards wellness.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Licensed Nursing Assistant
Scottsdale Village Square
01.2022 - 06.2022
- Improved patient satisfaction by delivering compassionate and attentive care to diverse populations.
- Enhanced patient safety through diligent monitoring, accurate documentation, and timely reporting of health concerns.
- Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans tailored to individual needs.
- Assisted patients with activities of daily living, promoting independence and dignity in a supportive environment.
- Reduced the risk of infection by maintaining strict adherence to hygiene protocols and infection control measures.
- Ensured continuity of care by providing thorough updates during shift changes and maintaining detailed records of patient progress.
Patient Care Technician
Canyon Vista Recovery Center
06.2021 - 04.2022
- Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
- Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and discuss coping strategies.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans addressing each patient''s unique needs.
- Searched resident belongings prior to and during stays.
- Facilitated on-site activities, support groups, and outings for clients.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
Education
Associate of Science - Nursing
Eastern Arizona College
Thatcher, AZ05.2025
No Degree - Nursing Assistant
Central Arizona College
Coolidge, AZ12.2020
High School Diploma -
Perry High School
Gilbert, AZ05.2020
Skills
- ADL support
- Interdisciplinary Collaboration
- Confidentiality compliance
- Documentation accuracy
- Emergency Response
- Infection control understanding
- Rounds management
- Incident Reporting
- Safety Management
- Patient care
- Vital sign monitoring
Certification
- Licensed Nursing Assistant - December 2020
- BLS
- CPR
- CPI
Timeline
NICU Patient Care Technician
Mercy Gilbert Medical Center
08.2024 - Current
Patient Care Technician
Copper Springs East
09.2023 - 12.2024
Patient Care Technician
Mind 24/7
03.2022 - 10.2023
Licensed Nursing Assistant
Scottsdale Village Square
01.2022 - 06.2022
Patient Care Technician
Canyon Vista Recovery Center
06.2021 - 04.2022
Associate of Science - Nursing
Eastern Arizona College
No Degree - Nursing Assistant
Central Arizona College
High School Diploma -
Perry High School
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