Kaia Reyes
Florence
Summary
Experienced with patient care and clinical procedures in fast-paced environment. Utilizes effective communication and collaboration to support medical teams. Knowledge of best practices in patient safety and comfort, fostering compassionate care environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Coach, Sales Associate
F45 Training
07.2023 - Current
- Successfully helped over 100 clients achieve measurable improvements in strength, endurance, and flexibility, contributing to their overall health and well-being
- Built strong and meaningful client relationships by offering encouragement, motivation, and personalized feedback, ensuring participants feel confident and engaged in their fitness journey
- Modified fitness programs for clients with specific medical conditions or injuries, ensuring exercises are safe and appropriate for their needs
- Led group fitness sessions for populations with varying abilities, from beginners to advanced athletes, while maintaining a high level of participation and motivation across all levels
- Promoted mental well-being by combining physical exercise with mindfulness practices, helping clients reduce stress levels and improve emotional well-being
- Provided education to clients on exercise techniques, nutrition, and daily habits to help clients reach their fitness goals
- Tracked client progress and made data-driven adjustments to exercise routines to help each individual reach their specific fitness goals
Barista/Customer Service
Dutch Bros Coffee
09.2021 - 03.2022
- Uphold strict cleanliness and sanitation practices, ensuring a safe and hygienic environment for both customers and staff
- Addressed and resolved customer issues with professionalism, demonstrating problem-solving skills and ensuring customer satisfaction
- Performed under pressure during peak hours, maintaining efficiency and composure while ensuring high standards of service and quality
- Advised customers on healthier menu options and dietary preferences, including vegan, gluten-free, or low-calorie alternatives, aligning with overall wellness goals
- Contributed to improving operational efficiency by optimizing communication and workflow processes, resulting in a significant reduction in customer wait times during busy hours
Sales Associate
Tilly's Retail Clothing Store
11.2020 - 08.2021
- Greeted and assisted customers with a professional, compassionate demeanor, ensuring a positive experience while addressing customer needs and preferences
- Assisted customers in identifying their needs, recommend appropriate products, and provide advice on styles, sizes, and product features, tailoring suggestions to individual preferences
- Ensured the store was tidy, well-organized, and properly stocked, including arranging displays and ensuring that all merchandise is properly tagged and presented
- Informed customers about current sales, promotions, and loyalty programs, encouraging participation to boost sales and customer retention
- Collaborated with other sales associates and management to meet sales goals, assist with store displays, and contribute to a positive team environment
- Provided training and guidance to new hires on customer service, product knowledge, and sales techniques, contributing to a stronger and more knowledgeable team
Education
Nursing -
Arizona College of Nursing
08.2025
Aesthetics -
East Valley Institute of Technology
05.2022
High School diploma -
Dr. Camille Casteel High School
05.2022
Skills
- Communication skills
- Time management
- Leadership
- Customer service
- Conflict Resolution
- Privacy and confidentiality
- Teamwork
- Attention to Detail
Accomplishments
Dean’s List — Fall 2022 through Spring 2024
Achieved Dean’s List recognition for consistent academic excellence, demonstrating strong accountability, discipline, and a commitment to high standards. This experience has sharpened my time management and problem-solving skills, ensuring a balanced approach to both academic and clinical responsibilities.
Clinical Experience — January 2024 to Current
Completed diverse clinical rotations, gaining hands-on experience in patient care and performing key nursing skills such as vital sign monitoring, medication administration, wound care, and patient assessments. Developed strong clinical judgment, teamwork, and patient communication abilities while consistently delivering compassionate care.
2021 Plate to Plate Challenge — April 2021
Won a culinary competition dedicated to my grandmother, a deeply meaningful achievement that showcased my creativity, dedication, and ability to perform under pressure. This experience highlights my passion for excellence and honors my personal connection to family traditions.
Certification
- Basic Life Support (BLS) Certification
- Certified Personal Trainer (CPT) - National Academy of Sports Medicine (NASM).
Languages
English
Native or Bilingual
Timeline
Coach, Sales Associate
F45 Training
07.2023 - Current
Barista/Customer Service
Dutch Bros Coffee
09.2021 - 03.2022
Sales Associate
Tilly's Retail Clothing Store
11.2020 - 08.2021
Aesthetics -
East Valley Institute of Technology
High School diploma -
Dr. Camille Casteel High School
Nursing -
Arizona College of Nursing
Similar Profiles
Emma JarzembowskiEmma Jarzembowski
Group Fitness Instructor at F45 TrainingGroup Fitness Instructor at F45 Training
Luis SalazarLuis Salazar
Group Fitness Instructor at F45 Training (Cory Merril/SoBo)Group Fitness Instructor at F45 Training (Cory Merril/SoBo)
Claire RiffleClaire Riffle
Certified Group Fitness Instructor at F45 TrainingCertified Group Fitness Instructor at F45 Training
Matthew SlafkovskyMatthew Slafkovsky
F45 Head Coach at F45 TrainingF45 Head Coach at F45 Training
Gustavo ZaccheriniGustavo Zaccherini
Store Director at CELINEStore Director at CELINE