Kaitlyn DePesa
Scottsdale
Summary
Resourceful Salon Owner known for high productivity and efficient task completion. Specialize in business management, customer service excellence, and innovative styling techniques. Excel in communication, leadership, and problem-solving to enhance client satisfaction and team performance.
Overview
10
10
years of professional experience
Work History
Salon Owner and Stylist
Kait’s Hair LLC
Phoenix
04.2017 - Current
- Created service menus, pricing strategies, and promotional campaigns to attract new customers and retain existing ones.
- Drove impeccable customer service and inspired team members to cultivate loyal business relationships with clientele.
- Established relationships with local businesses to promote cross-marketing opportunities for mutual benefit.
- Monitored industry trends so that services offered remain up-to-date and relevant.
- Analyzed financial statements regularly to identify areas where costs can be reduced or profits increased.
Salon Manager
Aspire Salon & Spa
Phoenix
02.2015 - 04.2017
- Analyzed financial reports to identify trends and areas for improvement.
- Initiated marketing campaigns to drive more traffic into the salon..
- Oversaw inventory control for retail products and supplies.
- Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
Education
Cosmetology & Aesthetics
Penrose Academy
Scottsdale, AZ01-2015
Bachelor of Science - Business Marketing
Arizona State University
Tempe, AZ12-2013
Skills
- Sales & Business Development Proven ability to drive sales and retain over 90% of clients Experience selling high-dollar beauty and aesthetic products Strong consultative sales skills, guiding clients through the complete sales cycle Business-to-business-to-consumer (B2B2C) sales experience in the beauty and medical industriesMarketing & Industry Knowledge Bachelor’s degree in Marketing with expertise in branding and consumer engagement In-depth understanding of marketing principles in healthcare and aesthetics Developed network within the beauty and medical industries Knowledge of the inner workings of physician practices and the aesthetics marketBusiness Acumen & Strategy 12 years of experience running a successful salon business Expertise in financial planning, budgeting, and contract negotiations Strong problem-solving and analytical skills for driving revenue growth Experience developing and executing key sales strategies
Timeline
Salon Owner and Stylist
Kait’s Hair LLC
04.2017 - Current
Salon Manager
Aspire Salon & Spa
02.2015 - 04.2017
Cosmetology & Aesthetics
Penrose Academy
Bachelor of Science - Business Marketing
Arizona State University