Kaitlyn Huston
Buckeye,AZ
Summary
Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in any role.
Dynamic hospitality professional with a proven track record at High Tide Seafood Bar And Grill, excelling in customer service and teamwork. Recognized for enhancing guest experiences through effective order management and a positive attitude. Skilled in POS operation and maintaining high standards of quality control, ensuring satisfaction in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Server Assistant
High Tide Seafood Bar And Grill
05.2025 - Current
- Greeted over 100 customers warmly to provide exceptional customer service daily.
- Bussed tables between courses and loaded and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
Server/Bartender
Rock And Roll Sushi
10.2024 - 05.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS 3 system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Head Food Runner
The Verrado Grille
12.2023 - 09.2024
- Actively participated in regular staff meetings where feedback was shared regarding service improvements and important updates, resulting in a more cohesive food running team.
- Upheld strict hygiene standards by adhering to proper handwashing practices and utilizing clean serving utensils when delivering dishes from the kitchen to tableside guests.
- Maintained knowledge of allergy protocols and communicated necessary information effectively to kitchen staff, ensuring the safety of guests with dietary restrictions.
- Streamlined food running process by coordinating effectively with over 30 kitchen and waitstaff, resulting in improved overall efficiency.
Restaurant Hostess
Olive Garden
06.2023 - 09.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of over 100 guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
Receptionist
Tom Jones Ford
01.2023 - 05.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered between 45-65 phone calls promptly and directed incoming calls to the correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
Bachelor of Science - Engeneering
Arizona State University
Tempe, AZ08-2027
Skills
- Teamwork and collaboration
- Attention to detail
- Positive and friendly attitude
- Willing to learn
- Responsible and trustworthy
- Customer service
- Hospitality service expertise
- Order management
- Supply restocking
- Sales expertise
- Service prioritization
- Point of sale operation
- Cash handling
- Basic math
- Quality control
- POS system operation
- Memory retention
- Salesmanship
Timeline
Server Assistant
High Tide Seafood Bar And Grill
05.2025 - Current
Server/Bartender
Rock And Roll Sushi
10.2024 - 05.2025
Head Food Runner
The Verrado Grille
12.2023 - 09.2024
Restaurant Hostess
Olive Garden
06.2023 - 09.2023
Receptionist
Tom Jones Ford
01.2023 - 05.2023
Bachelor of Science - Engeneering
Arizona State University
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