Kaitlyn Roberts
Tucson
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge. Motivated student with excellent communication and interpersonal skills looking to gain valuable experience in a professional setting.
Overview
10
10
years of professional experience
Work History
Chemistry Lab Technician
Turner Labs
Tucson Estates, AZ
03.2025 - Current
- Conducted chemical analyses to ensure compliance with safety and quality standards.
- Operated and maintained laboratory equipment, ensuring precision in experimental results.
- Developed and implemented standard operating procedures for testing protocols.
- Collaborated with research teams to design experiments and interpret data findings.
- Monitored lab conditions to uphold regulatory requirements and enhance efficiency.
- Trained junior technicians on laboratory techniques and best practices for safety.
- Managed inventory of chemicals and supplies, optimizing resource utilization.
- Led projects aimed at improving laboratory workflows and reducing turnaround times.
- Ensured timely completion of projects by effectively prioritizing tasks and managing time efficiently.
- Reduced waste generation within the lab through strict adherence to sustainable practices, ultimately minimizing environmental impact.
- Delivered consistent, high-quality results by following established standard operating procedures during all phases of experimentation.
- Improved turnaround times for sample analysis by streamlining workflows within the lab environment.
- Supported successful research initiatives through meticulous record-keeping and clear documentation of experimental outcomes.
Retail Sales Associate
Kohl's
Tucson
03.2016 - Current
- Interacted with customers, providing information and top-notch customer service
- Determined needs and advised customers on purchases
- Used POS system to complete sales and process customer transactions
- Explained promotions and offered details to customers to increase awareness and boost sales
- Described product features and product-specific deals to customers
- Helped maintain clean, orderly work environment
- Shelved and stocked products in appropriate locations
- Upheld company standards for brand and merchandise presentation
- Resolved customer issues using listening skills, professional attitude, and problem-solving techniques
- Supported coworkers by coaching and assisting with customer needs
- Handled cash and credit transactions, giving correct change and processing orders
- Escorted customers to appropriate merchandise
- Assisted with loading and unloading trucks to receive merchandise
- Handled customer paperwork and tracked orders
- Completed multiple resets per day to keep merchandise well-organized and presentable
- Located out-of-stock items for customers with other store locations or by directly contacting vendors
- Maintained revenue by attracting customers with attractive sales displays
- Maintained knowledge of current sales and promotions, return and exchange policies, and security practices
- Inventoried merchandise and investigated discrepancies to keep an accurate count of each product type
- Completed opening and closing duties, including counting money, balancing cash drawers, and making deposits
- Minimized loss by watching for and recognizing security risks and active theft
- Quickly connected with each customer to offer assistance and promote products
- Demonstrated merchandise operation and explained features.
Barista
Starbucks
Tucson
05.2020 - 05.2025
- Welcomed customers, highlighted specials or new items on menu, answered questions, and accepted orders and payments
- Maintained clean and sanitized workstation and complied with health and safety guidelines
- Prepared beverage and food products in compliance with company recipes and guidelines
- Made and served specialty coffee and tea beverages
- Learned about brewing methods, beverage blends, food preparation, and presentation techniques to improve customer service and product quality
- Cleaned and restocked work and dining areas, sanitized equipment and utensils
- Greeted and interacted with new and regular customers
- Minimized cross-contamination and infection risks by regularly cleaning and sanitizing utensils and equipment
- Helped customers decide on menu items with knowledgeable suggestions.
Education
High School Diploma - undefined
Marana High School
Tucson, AZBachelor of Science - Marine Biology and Ecology
Arizona State University
Tucson, AZ12.2023
Skills
- Relationship building
- Regulatory compliance
- Product knowledge
- Cash Handling
- Ordering Procedures
- Food Running
- Food Preparation
- Beverage Preparation
- POS Systems
- Menu Memorization
- Retail Management
- Team Player
- Conflict Mediation
- Safe Food Handling Practices
- Cash Register Operation
- Performance Improvement
- Professional Demeanor
- Team Leadership
- Attention to detail
- Customer service
- Sales techniques
- Menu knowledge
- Product upselling
- Quality control
- Reliability
- Decision-making
- Organizational skills
- Cleanliness
- Problem-solving
- Interpersonal skills
- Adaptability
- Multitasking
- Time management
- Stress management
- Workstation Maintenance
- Supply Ordering
- Flexible Schedule
- Active Listening
- Supply Restocking
- Resolving Complaints
- Persuasive Sales
- Coffee and Tea Preparation
- Teaching techniques
- Equine behavior
- Horse care
- Trail riding experience
- Horse Care Knowledge
- Teamwork and collaboration
- Dependable and responsible
- Multitasking Abilities
- Calm under pressure
- Organization and time management
- Livestock care
Additional Information
I have a huge passion for animals of all kinds and personally own around 30 animals that I love and care for daily
Timeline
Chemistry Lab Technician
Turner Labs
03.2025 - Current
Barista
Starbucks
05.2020 - 05.2025
Retail Sales Associate
Kohl's
03.2016 - Current
High School Diploma - undefined
Marana High School
Bachelor of Science - Marine Biology and Ecology
Arizona State University