Summary
Overview
Work History
Education
Skills
Timeline
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KAITLYND TRYON

Flagstaff

Summary

Motivated and customer-focused professional with extensive experience in delivering exceptional service. Skilled in managing diverse customer needs, ensuring satisfaction and needs, and maintaining a calm and positive demeanor in high-pressure environments. Adept at building rapport, resolving conflicts, and providing a welcoming atmosphere for all customers. Committed to upholding the highest standards of meeting customer satisfaction.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate / Manager of the Day

Mountain Sports Flagstaff
04.2023 - Current
  • Provided exceptional customer service and resolved inquiries positively
  • Managed merchandising and marketing to enhance store presentation
  • Handled customer conflicts with an open-minded approach
  • Product acknowledgement

Retail Sales Associate

Salmon Sisters
05.2022 - 08.2022
  • Assisted customers with product selection and inquiries
  • Supported store appearance through strategic merchandising

Barista

Starbucks
08.2020 - 04.2022
  • Prepared and served beverages, maintaining quality standards
  • Managed high-volume periods with calm efficiency

Education

B.A. - Environmental Sustainability & Business Marketing

Northern Arizona University
Flagstaff, AZ
05.2025

High School Diploma -

Hope High School
Phoenix, AZ
01.2021

Skills

  • Manager of the Day (MOD)
  • Interpersonal & communication skills
  • Reliable & detail-oriented
  • Conflict resolution & problem-solving
  • Proficient in POS systems
  • Teamwork & multitasking

Timeline

Retail Sales Associate / Manager of the Day

Mountain Sports Flagstaff
04.2023 - Current

Retail Sales Associate

Salmon Sisters
05.2022 - 08.2022

Barista

Starbucks
08.2020 - 04.2022

High School Diploma -

Hope High School

B.A. - Environmental Sustainability & Business Marketing

Northern Arizona University
KAITLYND TRYON