Kaitlyne Smith
Mesa
Summary
Experienced with patient care and clinical support in chiropractic settings. Utilizes effective communication and organizational skills to enhance patient experience and office efficiency. Knowledge of chiropractic procedures, patient interaction, and administrative tasks.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Chiropractic Assistant
Mountain View Pain Center
Mesa, AZ
12.2025 - Current
- Maintained cleanliness and organization of treatment areas to promote a professional environment.
- Supported chiropractic staff during patient examinations and treatments, enhancing patient experience.
- Managed medical records and documentation, ensuring compliance with privacy regulations.
- Operated therapeutic equipment under supervision to aid in patient rehabilitation efforts.
- Coordinated communication between patients and providers to streamline care delivery.
Front Desk Medical Receptionist
Mountain View Pain Center
Mesa, AZ
07.2024 - 12.2025
- Managed patient check-in and check-out procedures to ensure efficient appointment scheduling.
- Handled multi-line phone systems, directing calls to appropriate departments promptly.
- Processed patient insurance information accurately, verifying eligibility and benefits.
- Coordinated communication between medical staff and patients, enhancing overall service delivery.
- Maintained electronic health records with attention to detail and confidentiality compliance.
- Assisted in managing office supplies inventory, ensuring availability of essential materials.
Front Desk Receptionist
Canyon Chiropractic Clinic
Spring Creek, NV
12.2021 - 07.2024
- Managed patient scheduling and appointment confirmations to ensure efficient clinic operations.
- Assisted patients with check-in and check-out processes, enhancing overall patient satisfaction.
- Handled phone inquiries and provided information about services, contributing to improved client engagement.
- Maintained accurate records of patient information and appointments using electronic health record systems.
- Resolved patient concerns promptly, ensuring a positive experience and reinforcing clinic reputation for excellent service.
Education
Classes Taken Towards An Bachelors of Arts -
Great Basin College
Elko, NVHigh School Diploma -
Spring Creek High School
Spring Creek, NV06-2022
Skills
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Insurance verification
- First aid and CPR certification
- Data entry efficiency
- Payment collection
- Professionalism and ethics
- Effective written and verbal communication
Certification
- Chiropractic Assistant Training
- Physiotherapy Training
Timeline
Chiropractic Assistant
Mountain View Pain Center
12.2025 - Current
Front Desk Medical Receptionist
Mountain View Pain Center
07.2024 - 12.2025
Front Desk Receptionist
Canyon Chiropractic Clinic
12.2021 - 07.2024
Classes Taken Towards An Bachelors of Arts -
Great Basin College
High School Diploma -
Spring Creek High School