Kalaiya Dixon
Mesa
Summary
Enthusiastic fitness professional with strong skills in customer service and problem resolution. Experience in creating tailored fitness experiences and maintaining client relationships, ready to contribute to a dynamic team focused on client success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Personal Trainer
self employed
Gilbert
12.2024 - Current
- Provided general nutrition education within scope of practice to support client results.
- Built strong client relationships that supported long-term retention and referrals.
- Managed all business operations, including scheduling, payments, bookkeeping, and client communication.
- Promoted services through social media, content creation, and community outreach to grow client base.
- Adapted training programs based on client progress, feedback, and evolving goals.
- Maintained a safe, organized, and professional training environment.
Personal Trainer
EOS Fitness
Gilbert
05.2024 - 12.2024
- Motivated clients through effective communication and encouragement techniques.
- Designed personalized fitness programs for diverse client needs.
- Instructed clients on proper exercise techniques and safety protocols.
- Maintained cleanliness and organization of workout areas and equipment.
- Collaborated with team members to enhance training sessions and client experiences.
- Attended ongoing training sessions to stay updated on fitness trends and techniques.
Staff Member
Trim Gym
Jonesboro
12.2021 - 05.2023
- Greeted and assisted all guests and members upon entry to facility.
- Addressed inquiries from guests and members through phone calls.
- Established strong relationships with members and staff to foster community engagement.
- Provided detailed information on club offerings, including programs, events, pricing, and policies.
- Managed comprehensive account maintenance for members, processing updates and handling transactions.
- Facilitated new member onboarding and retention efforts to ensure welcoming experiences.
- Utilized problem-solving skills to effectively resolve member questions and concerns.
- Leveraged appropriate tools and resources to deliver effective service-recovery solutions.
Education
Coaching And Business
University of The Cumberlands
Williamsburg, Kentucky, KY05-2027
Skills
- Client motivation
- Fitness program design
- Effective communication
- Team collaboration
- Customer service
- Problem resolution
- First aid and CPR
- Sales
Certification
ISSA: Personal Training Certification - Received 2022
Timeline
Personal Trainer
self employed
12.2024 - Current
Personal Trainer
EOS Fitness
05.2024 - 12.2024
Staff Member
Trim Gym
12.2021 - 05.2023
Coaching And Business
University of The Cumberlands