Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kalie Behnke

Thatcher

Summary

Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Safeway
Tucson
05.2023 - 08.2024
  • Handled lottery, western union services, returns, exchanges, safe management, balancing tills, cash handling.
  • Collected deposits or payments and arranged for billing.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

Thatcher High School
Thatcher, AZ

Skills

  • Cash handling
  • Payment processing
  • Customer satisfaction
  • Safe management
  • Team collaboration
  • Effective communication
  • Issue resolution
  • Adaptive team player

Timeline

Customer Service Representative

Safeway
05.2023 - 08.2024

Thatcher High School
Kalie Behnke