Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with residents and decision-makers for various needs.
Overview
10
10
years of professional experience
Work History
Property Manager
BKG Real Estate Investments, LLC
08.2021 - Current
Handle resident complaints promptly and appropriately, calling in repairmen, and other support services.
Introduced prospective residents to types of units available and performed tours of premises.
Completed final move-out walk-throughs with residents to identify required repairs.
Followed up on delinquent residents and coordinated collection procedures.
Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Maximized rental income while minimizing expenses through effective planning and control.
Coordinated with legal counsel to resolve resident disputes.
Hire/train potential employees
CFO
Serenity Pool Pros
05.2019 - Current
Oversee budgets, payroll, and accounts payable and receivable.
Prepare accurate financial statements at end of quarter to summarize financial health and business performance.
Conducted detailed analysis of company financial information and oversee preparation of related reports.
Implemented cost reduction initiatives and process improvements to optimize efficiency and productivity.
Tracked cash flow and financial planning to analyze company's financial strengths and weaknesses and propose strategic directions.
Analyzed inventory strategy, reduced expenses and renegotiated contracts with vendors to increase profit margin.
Created and deployed initiatives to outperform revenue targets and increase company value.
Managed financial, operational and human resources to optimize business performance.
Developed innovative sales and marketing strategies to facilitate business expansion.
Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
Events Director
Clinical Mastery Series
02.2015 - 04.2019
Oversaw preparation and management of event budgets to deliver at or below projected costs.
Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
Fostered relationships with local and national suppliers to obtain best price, quality, and delivery of products.
Promoted adherence to client-event requirements through effective delegation, prioritizing and management of all entire production lifecycle, from concept to execution.
Liaised with marketing and PR colleagues to promote special events.
Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal/day of event coordination.
Solicited feedback from clients to assess event success and uncover opportunities for improvement.
Delivered smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up.
Assistant Manager
Pillar Communities, LLC
02.2014 - 09.2014
Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Handled resident complaints promptly and appropriately, calling in repairmen, and other support services.
Followed up on delinquent tenants and coordinated collection procedures.
Kept accurate records of all resident correspondence.
Collected and maintained careful records of rental payments and payment dates.
Conducted regular inspections of both interior and exterior of properties for damage.
Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Education
Bachelor of Science - Business Administration And Management
Rockford University
Rockford, IL
05.2012
Skills
Maintenance Scheduling
Compliance Monitoring
Tenant Relations
Contract Negotiation
Building Operations
Preventive Maintenance
Lease Renewals
Rent Collection
Property Tours and Inspections
Administrative Support
Preparing Property Agreements
Adaptable
Team Leadership
Time Management
Complaints Investigation
Timeline
Property Manager
BKG Real Estate Investments, LLC
08.2021 - Current
CFO
Serenity Pool Pros
05.2019 - Current
Events Director
Clinical Mastery Series
02.2015 - 04.2019
Assistant Manager
Pillar Communities, LLC
02.2014 - 09.2014
Bachelor of Science - Business Administration And Management
Rockford University
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