Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Kamala Madatova

Kamala Madatova

Baku,Azerbaijan

Summary

Dedicated professional with a strong foundation in time management and customer service excellence. Demonstrates effective communication and client relationship management skills, ensuring seamless document management and email communication. Proficient in telephone etiquette, document proofreading, and reception duties, contributing to a well-organised and efficient work environment. Committed to leveraging these skills to enhance organisational operations and client satisfaction.

Overview

16
16
years of professional experience
4
4
years of post-secondary education

Work History

General Department Specialist

Azpetrol
Baku
06.2011 - 06.2024

Administrative Support: Provide day-to-day administrative assistance, including managing correspondence, scheduling meetings, and maintaining files and records.
Document Management: Prepare, process, and archive documents and reports, ensuring accuracy and confidentiality.
Communication Coordination: Act as a liaison between different departments, facilitating effective internal and external communication.
Data Handling: Collect, analyze, and compile data to generate reports and presentations for management.
Office Management: Monitor and order office supplies, maintain office equipment, and ensure the work environment is organized.
Compliance and Procedures: Ensure that all activities comply with company policies and industry regulations..
Additional Duties: Perform any other tasks assigned by supervisors to support overall departmental functions.

Manager of the Translation Department

Anglo-American Business Services company
05.2008 - 08.2009
  • Liaised with suppliers to ensure timely deliveries.
  • Supervised project timelines for timely completion.
  • Coordinated cross-departmental collaboration for improved workflow.

Education

Bachelor - International Relations and International Law

Baku State University
Baku
06.2005 - 06.2009

Skills

  • Time management
  • Customer service excellence
  • Effective communication
  • Client relationship management
  • Document management
  • Email communication
  • Telephone etiquette
  • Document proofreading
  • Reception duties

Languages

Russian
Native
Azerbaijani
Native
Turkish
Intermediate
English
Elementary

Timeline

General Department Specialist

Azpetrol
06.2011 - 06.2024

Manager of the Translation Department

Anglo-American Business Services company
05.2008 - 08.2009

Bachelor - International Relations and International Law

Baku State University
06.2005 - 06.2009
Kamala Madatova