A results-driven individual with a strong foundation in public administration and diverse experience in various sectors. I have successfully managed ticketing operations at International Turkish Airlines, contributed to sales efforts in the construction, industrial, and marine sectors, and honed client engagement skills through internships in marketing and banking. Currently, as a 1C Operator, I manage financial data entry, payroll, inventory control, tax filings, and financial reporting. Committed to continuous development, I aim to leverage my expertise to excel in future management and business roles.
Accounting Data Entry - Payroll Processing - Inventory Management - Tax Reporting - Bank Reconciliation - Financial Reporting
Preparation of sales proposals, commercial offers, and contracts, analyzing customer feedback to support strategic decisions - Providing customer assistance - Collaborating with procurement and order management teams - Maintaining client records in the CRM system - Preparing regular sales reports.
Managed a high volume of inbound calls related to flight information, reservations, ticketing, and airline policies, assisting with booking, changes, cancellations, reissues and refunds. Provided travel-related information and guided customers through online platforms for managing their bookings.
1C RFQ Quickres MS Outlook MS Excel MS Word MS Power Point Communication Negotiation Adaptability