Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Websites
Languages
Timeline
Generic

Kamran Garaja

Baku,BA

Summary

Accomplished IT Project Manager with over 15 years of extensive experience in ERP management, business analysis, and team leadership. Proven track record in driving ERP system implementations, managing cross-functional teams, and delivering complex IT projects on time and within budget. Strong expertise in Agile methodologies, problem-solving, and optimizing business processes. Certified PMI Agile Practitioner (PMI-ACP) with a solid technical background in Oracle SQL and a commitment to delivering tailored business solutions.

Overview

14
14
years of professional experience
1
1
Certification

Work History

IT Project Manager

Azerbaijan Railways CJSC
Baku
03.2022 - Current
  • Spearheading multiple IT projects focused on digital transformation, process automation, and ERP optimization.
  • Coordinating between technical teams, vendors, and business units to ensure smooth project execution.
  • Leading the deployment and integration of a new ERP module, which improved operational efficiency by 25%.
  • Utilizing Agile methodologies (Scrum and Kanban) to manage project life cycles, fostering collaboration and transparency.
  • Conducting regular stakeholder meetings to provide updates on project progress and align project goals with business objectives.
  • Managing change requests and prioritizing system improvements based on business needs and feedback.
  • Mentoring and training junior team members, promoting knowledge sharing across the organization.
  • Ensuring projects meet regulatory compliance requirements and adhere to IT governance frameworks.

Senior ERP Manager

Azerbaijan Supermarket LLC
Baku
12.2021 - 02.2022
  • Managed a team of 10+ ERP professionals responsible for system maintenance, upgrades, and support.
  • Led the end-to-end rollout of a new ERP system across all stores and warehouses, improving inventory accuracy by 30%.
  • Defined project scope, objectives, and deliverables, ensuring alignment with business strategy.
  • Collaborated with third-party vendors for system customizations and integrations, streamlining supply chain management.
  • Supervised the data migration process, ensuring data integrity and minimal business disruption during the transition.
  • Implemented best practices in user support, reducing helpdesk requests by 20% through training and knowledge-sharing sessions.
  • Engaged with department heads to customize ERP modules (Finance, Procurement, Sales) according to business-specific needs.
  • Developed a disaster recovery plan for the ERP system, ensuring business continuity in case of system failure.

ERP Manager

Azerbaijan Supermarket LLC
Baku
03.2016 - 11.2021
  • Led the maintenance, support, and continuous improvement of the ERP system across all business units.
  • Coordinated ERP upgrades and patch management, ensuring system performance and security were up-to-date.
  • Conducted gap analysis and worked with cross-functional teams to enhance system functionality.
  • Monitored and analyzed system performance, optimizing processes to reduce system downtime by 15%.
  • Trained end users on new features and system updates, improving overall user proficiency and reducing dependency on technical support.
  • Collaborated with IT and business stakeholders to prioritize and execute system enhancements based on business needs.
  • Created detailed technical documentation for system configurations, processes, and user training manuals.
  • Led internal audits of ERP processes to ensure compliance with company policies and industry regulations.

Senior ERP Specialist

Pasha Construction LLC
Baku
06.2014 - 02.2016
  • Played a key role in implementing an ERP system to streamline project management, procurement, and financial processes for large-scale construction projects.
  • Collaborated with business analysts and project managers to define ERP requirements and ensure alignment with construction-specific workflows.
  • Developed custom Oracle SQL queries and reports to provide real-time insights into project costs, resource allocation, and timelines.
  • Supported the finance team by integrating ERP with external accounting systems, improving financial reporting accuracy by 20%.
  • Conducted user acceptance testing (UAT) to validate system functionality before rollouts, ensuring smooth transitions and minimal disruptions.
  • Provided ongoing training to project managers and finance staff, ensuring full utilization of ERP functionalities.
  • Analyzed system performance and implemented process improvements, reducing manual data entry and improving reporting speed.
  • Resolved technical issues and coordinated with software vendors to address complex system problems.

ERP Business Analyst

Bakcell LLC
Baku
10.2010 - 05.2014
  • Acted as a liaison between the IT department and business units to gather ERP requirements and design solutions to optimize business processes.
  • Conducted comprehensive business process analysis to identify inefficiencies and recommended system improvements.
  • Developed functional specifications and collaborated with developers to implement custom ERP modules for telecom-specific operations.
  • Led system testing, including the development of test cases and scripts, to ensure the accuracy and completeness of system functionality.
  • Provided hands-on user support during ERP implementation, troubleshooting issues, and ensuring system stability post-launch.
  • Assisted in data migration from legacy systems to the new ERP, ensuring the accuracy and completeness of the data.
  • Managed change control processes, ensuring that system enhancements met business objectives while maintaining system integrity.
  • Created detailed reports for management, providing insights into system performance and areas for improvement.

Education

High School Diploma -

Azerbaijan Turkish High School
Shaki

Bachelor of Science - Economy And Business Admistration

Qafqaz University
Baku

Skills

  • ERP Project Coordination & Implementation
  • Agile Methodologies (Scrum, Kanban)
  • Leadership & Team Building
  • Problem-Solving & Analytical Thinking
  • Oracle SQL & MS Office Suite
  • Business Process Optimization
  • End-User Training & Support
  • Stakeholder Management
  • Time Management
  • Data Migration & Integration
  • Vendor & Contract Management
  • Regulatory Compliance & IT Governance

Certification

PMI Agile Certified Practitioner (PMI-ACP)

Affiliations

  • Participant, Global ERP Solutions Forum – Moscow, 2018
    Represented Azerbaijan Supermarket LLC at this international forum to discuss future trends in ERP and business intelligence systems.
  • Mentor for Junior ERP Professionals – Azerbaijan Supermarket LLC, 2016-2022
    Actively mentoring young ERP professionals, guiding them in project management, ERP systems, and leadership development.

Accomplishments

  • ERP Implementation SuccessAzerbaijan Supermarket LLC, 2017
    Led the implementation of a new ERP system across all departments, resulting in a 20% increase in productivity and a smoother integration of retail and supply chain processes.

Languages

English
Upper Intermediate (B2)
B2
Turkish
Upper Intermediate (B2)
B2
Russian
Elementary (A2)
A2

Timeline

IT Project Manager

Azerbaijan Railways CJSC
03.2022 - Current

Senior ERP Manager

Azerbaijan Supermarket LLC
12.2021 - 02.2022

ERP Manager

Azerbaijan Supermarket LLC
03.2016 - 11.2021

Senior ERP Specialist

Pasha Construction LLC
06.2014 - 02.2016

ERP Business Analyst

Bakcell LLC
10.2010 - 05.2014

PMI Agile Certified Practitioner (PMI-ACP)

High School Diploma -

Azerbaijan Turkish High School

Bachelor of Science - Economy And Business Admistration

Qafqaz University
Kamran Garaja