Summary
Overview
Work History
Education
Skills
Certificates
Timeline
Generic

Kapil Jain

Tucson

Summary

With 13 years in software testing, I specialize in manual and automated testing, covering functional, integration, regression, user acceptance, and REST API testing. Experienced with Data Platforms, SIP/VoIP, SDN controllers, and network protocols. Skilled in test planning, execution, defect tracking, and collaborating with cross-functional teams. Proficient with tools like CircleCI, Kafka, and cloud platforms (GCP, AWS, OpenStack). Certified Kubernetes Administrator (CKA) with strong expertise in automation using Ansible and Terraform. Recently completed an MS in Information Science (AI/ML) from the University of Arizona, enhancing my ability to apply machine learning in testing and data-driven quality engineering.

Overview

12
12
years of professional experience

Work History

Staff Engineer in Test

Netskope
12.2023 - 08.2024
  • Developed a UI Automation Framework using Ansible and integrated it with Pytest, automating 70% of UI test cases, reducing manual testing efforts significantly.
  • Designed and implemented a Longevity Testing Framework for GRE Steering, using T-Rex to generate traffic payloads and collect PoP status, with results auto-generated as HTML reports.
  • Added comprehensive test cases for the IDP (Identity Proxy) feature by leveraging Qosmos DPI to filter packets, validate app detection and policy enforcement across 1,000+ applications.
  • Improved test coverage, scalability, and system stability, contributing to higher product reliability and faster issue detection.

SDET- MTS4

Nutanix
07.2021 - 12.2023
  • Developed performance testing frameworks for NCC, Logbay, and Insights' Policy Engine (Lambda + Step Functions), collecting metrics via Prometheus and CloudWatch, and generating detailed performance reports.
  • Automated 90% of RCC log collection tests, improving reliability and reducing manual effort.
  • Led migration of the ETL pipeline from AWS Lambda to Kubernetes, integrating Kafka and cutting infrastructure costs by 40%.
  • Created a load generation tool using Faker and Protobuf, simulating 1,000+ Camel events to profile resource usage of Kafka and containerized services.
  • Implemented CI/CD pipelines using Helm and CircleCI for automated deployments and testing.
  • Participated in production upgrades and resolved customer issues, improving system stability and user satisfaction.

SDET- MTS3

Vmware
08.2019 - 07.2021
  • Sole QA owner for the VMware AppDefense Zero Trust Network module; designed and implemented a Pytest + Scapy-based framework to validate secure network communication and policy enforcement.
  • Automated 80% of test cases covering various encryption and remediation scenarios across 5-tuple and application-based policies, significantly enhancing test coverage and reducing regression effort.
  • Collaborated with SRE teams on Ansible-based production upgrades, ensuring smooth and reliable rollout of system updates.
  • Performed performance testing of Carbon Black Windows sensors in VMware Horizon View VDI environments, evaluating impact on common user applications (e.g., Notepad, Mail, Word) using LoginVSI and internal scaling frameworks to simulate realistic workloads.

Lead QA engineer

Cataleya
03.2018 - 07.2019
  • Led a QA team of 3 in a dynamic startup environment, managing test planning, task delegation, and review to ensure high-quality delivery.
  • Authored comprehensive test plans and led validation of key VoIP SBC features including SIP, ACL, SR-IOV, security, transcoding, and VLAN, across BareMetal, KVM, ESXi, and AWS environments.
  • Designed and implemented a custom testing framework for VoIP/SBC feature validation across diverse virtualization platforms, improving test scalability and reusability.
  • Conducted functional testing of a SOAP-based MNP gateway for Bangladesh IGW, ensuring compliance with telecom regulatory requirements.
  • Built and managed full-scale lab infrastructure, including network switches, routers, FortiGate firewalls, OpenVPN servers, and SR-IOV-enabled Dell/Kontron hardware, supporting both development and customer replication needs.

SMTS

NEC Technologies
10.2013 - 03.2018
  • Led QA efforts across multiple projects including NEC SDN (PF), NEC SDN Controller, SV9500 Hybrid PBX, and UC Applications, ensuring end-to-end feature validation.
  • Created and executed detailed test plans for features such as SIP, ACL, SR-IOV, VLAN, VTN, OpenFlow, FlowFilter, LAG, Policing, HA, and redundancy.
  • Developed automation scripts in Python, and used tools like Sikuli and Selenium for UI testing, increasing testing efficiency and coverage.
  • Managed and customized lab environments using Packstack, Cobbler, NEC Installer, and Ansible, enabling streamlined deployments and scenario-based testing.
  • Performed CI/CD tasks using Jenkins, supporting continuous testing and regression across builds.
  • Conducted performance and load testing using JMeter and proprietary OpenFlow tools to validate system scalability and reliability.
  • Investigated feasibility of custom solutions for clients and authored technical reports to support product decisions.
  • Collaborated on global projects, including on-site contributions in Japan, working with cross-functional and international teams to deliver high-quality telecom and SDN solutions.

Software QA Engineer

Matrix Comsec
08.2012 - 10.2013
  • Designed and executed comprehensive test plans for NAVAN CNX 200 and Eternity PBX systems, validating SIP, ISDN, and data communication features.
  • Developed detailed, protocol-specific test cases and performed thorough manual testing to ensure system reliability and functional correctness.
  • Conducted interoperability testing with third-party devices to ensure seamless integration and compatibility across diverse network environments.

Education

Masters in Information Science - Machine Learning

University of Arizona, College of Science
Tucson, Arizona
05.2025

Skills

  • Testing: Integration, System, Load, Security, Regression
  • Cloud & Virtualization: AWS (EKS, Lambda, RDS), OpenStack, Docker, Kubernetes, KVM, ESXi, Nutanix, GCP
  • Scripting: Python, Shell, Golang
  • Security: IPSec, ACL, IPTables, SASE, DLP
  • Networking & Protocols: IPv4, OSPF, RIP, TCP/UDP, SIP, RTP, DNS, DHCP, VLAN, SNMP
  • Tools: Wireshark, TcpDump, JMeter, Selenium, Ansible, Jenkins, Locust
  • CI/CD & Version Control: Jenkins, Git, Helm, GitHub Actions, CircleCI
  • Monitoring: Grafana, Prometheus, DataDog
  • Messaging & Data: Kafka, RabbitMQ, Snowflake, Clickhouse, Postgres

Certificates

  • Japanese Language Proficiency Test Level N5, N4
  • CCNA Certified
  • CKA Certified

Timeline

Staff Engineer in Test

Netskope
12.2023 - 08.2024

SDET- MTS4

Nutanix
07.2021 - 12.2023

SDET- MTS3

Vmware
08.2019 - 07.2021

Lead QA engineer

Cataleya
03.2018 - 07.2019

SMTS

NEC Technologies
10.2013 - 03.2018

Software QA Engineer

Matrix Comsec
08.2012 - 10.2013

Masters in Information Science - Machine Learning

University of Arizona, College of Science

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Kapil Jain