Karen Carbajal
Tempe
Summary
Motivated professional with a strong work ethic and a track record of enhancing customer satisfaction through effective communication and leadership. Experienced in hands-on networking, Linux, and security labs through Cisco and Red Hat coursework. Bilingual in English and Spanish, enabling improved customer engagement and service delivery.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Specialist
Home Depot
Tempe
01.2024 - 01.2025
- Advised customers on the selection and customization of doors, windows, and related millwork products, ensuring solutions aligned with design needs and technical specifications.
- Collaborated with vendors to place and track orders, manage product availability and resolve issues to maintain high customer satisfaction.
- Interpreted and updated design plans using in-store Computer Design (CD) software and assisted with accurate measuring and installation guidance compatible with installation requirements.
- Maintained order records, prepared sales reports, and supported inventory and special-order processes in a timely manner.
Cook/Prep Cook
Sonic Drive-In
Tempe
01.2018 - 05.2019
- Prepared and cooked menu items quickly and accurately while maintaining high food safety and cleanliness standards.
- Used kitchen equipment like grills and fryers, kept stations organized, and stacked fresh ingredients.
- Communicated effectively with team members to keep operations running smoothly and consistently delivered quality food to customers.
Education
Associate of Applied Science - Cybersecurity
Mesa Community College
Mesa, AZ05.2026
Skills
- Customer service
- Time management
- Bilingual
- Multitasking abilities
- Team collaboration
- Effective communication
- Computer literacy
- Organizational skills
- Windows
- Sales experience
- Microsoft Word
- Retail sales
- Writing skills
- Sales support
- Computer skills
- Cybersecurity fundamentals
- Network security
- Network troubleshooting
- Linux troubleshooting
- Technical support understanding
- Data protection
- Analytical and critical thinking
- Data entry
Languages
- English
- Spanish
Certification
- Red Hat Academy - RH124: Red Hat System Administration 1 (Certificate of Completion / Digital Badge)
- Cisco Networking Academy Coursework - Networking & Security Labs (1+ years)
Timeline
Sales Specialist
Home Depot
01.2024 - 01.2025
Cook/Prep Cook
Sonic Drive-In
01.2018 - 05.2019
Associate of Applied Science - Cybersecurity
Mesa Community College