Summary
Overview
Work History
Education
Skills
Languages
Certification
Websites
Timeline
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Karen Carbajal

Tempe

Summary

Motivated professional with a strong work ethic and a track record of enhancing customer satisfaction through effective communication and leadership. Experienced in hands-on networking, Linux, and security labs through Cisco and Red Hat coursework. Bilingual in English and Spanish, enabling improved customer engagement and service delivery.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Specialist

Home Depot
Tempe
01.2024 - 01.2025
  • Advised customers on the selection and customization of doors, windows, and related millwork products, ensuring solutions aligned with design needs and technical specifications.
  • Collaborated with vendors to place and track orders, manage product availability and resolve issues to maintain high customer satisfaction.
  • Interpreted and updated design plans using in-store Computer Design (CD) software and assisted with accurate measuring and installation guidance compatible with installation requirements.
  • Maintained order records, prepared sales reports, and supported inventory and special-order processes in a timely manner.

Cook/Prep Cook

Sonic Drive-In
Tempe
01.2018 - 05.2019
  • Prepared and cooked menu items quickly and accurately while maintaining high food safety and cleanliness standards.
  • Used kitchen equipment like grills and fryers, kept stations organized, and stacked fresh ingredients.
  • Communicated effectively with team members to keep operations running smoothly and consistently delivered quality food to customers.

Education

Associate of Applied Science - Cybersecurity

Mesa Community College
Mesa, AZ
05.2026

Skills

  • Customer service
  • Time management
  • Bilingual
  • Multitasking abilities
  • Team collaboration
  • Effective communication
  • Computer literacy
  • Organizational skills
  • Windows
  • Sales experience
  • Microsoft Word
  • Retail sales
  • Writing skills
  • Sales support
  • Computer skills
  • Cybersecurity fundamentals
  • Network security
  • Network troubleshooting
  • Linux troubleshooting
  • Technical support understanding
  • Data protection
  • Analytical and critical thinking
  • Data entry

Languages

  • English
  • Spanish

Certification

  • Red Hat Academy - RH124: Red Hat System Administration 1 (Certificate of Completion / Digital Badge)
  • Cisco Networking Academy Coursework - Networking & Security Labs (1+ years)

Timeline

Sales Specialist

Home Depot
01.2024 - 01.2025

Cook/Prep Cook

Sonic Drive-In
01.2018 - 05.2019

Associate of Applied Science - Cybersecurity

Mesa Community College
Karen Carbajal