Karen Colotla
Buckeye
Summary
Committed to fostering positive customer engagement.
Experienced with managing diverse tasks and supporting team initiatives. Utilizes organizational skills and attention to detail to enhance operational efficiency. Track record of effective collaboration and problem-solving in fast-paced settings.
Overview
8
8
years of professional experience
Work History
Associate
Amazon
Phoenix, AZ
05.2025 - 04.2026
- Analyzed data trends to inform decision-making and optimize inventory management practices.
- Streamlined operational workflows to enhance efficiency and reduce processing time.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Picked and packed customer's grocery orders and making sure everything was fresh before being shipped out.
Pharmacy Technician
Q Care Pharmacy
Phoenix, AZ
05.2020 - 04.2025
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained inventory levels, ensuring timely restocking of pharmaceutical supplies.
- Processed prescription orders using pharmacy management software efficiently.
- Provided exceptional customer service, addressing inquiries regarding medications and health products.
- Collaborated with healthcare professionals to ensure patient safety and medication efficacy.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
General Merchandiser
Target
Phoenix, AZ
08.2018 - 02.2020
- Assisted in maintaining inventory accuracy through regular stock assessments and cycle counts.
- Executed planograms to optimize product placement and enhance guest shopping experience.
- Collaborated with team members to restock merchandise promptly, ensuring shelves remained fully stocked.
- Supported promotional events by setting up displays and arranging signage effectively.
- Trained new employees on merchandising standards and operational procedures to ensure consistency.
- Kept sales floor clean, neat, and well-stocked for guests, helping to drive consistent sales with professional arrangements.
Education
High School Diploma -
Trevor G Browne
Phoenix, AZ05-2013
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Customer interaction
- Cash handling
Languages
Spanish
Native or Bilingual
Timeline
Associate
Amazon
05.2025 - 04.2026
Pharmacy Technician
Q Care Pharmacy
05.2020 - 04.2025
General Merchandiser
Target
08.2018 - 02.2020
High School Diploma -
Trevor G Browne